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rbellrbell
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PostPosted: Sat Jul 15, 2006 1:42 pm    Post subject: Question concerning people calling in on my Vonage line..... Reply with quote Back to top

Even though the number assigned to me has the same, local area code, my neighbor just informed me that when she dialed it direct, a recording came on informing her that she must dial a '1' and then the area code in order to complete the call. Can anyone explain this situation? Also, how does one go about having my long-standing published number changed from the CO line over to the Vonage line? Thanks in advance!

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reebok
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PostPosted: Sat Jul 15, 2006 1:49 pm    Post subject: Reply with quote Back to top

it's not based on the simple area code anymore, but the exchange also (npa-nxx) your exchange is outside the local calling area for the local telco.
not sure how you missed this when you signed up, but here's the info:
http://vonage.com/features.php?feature=lnp

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Steve48
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PostPosted: Sat Jul 15, 2006 1:53 pm    Post subject: Reply with quote Back to top

Is the number that you were assigned in the same exchange as your neighbor? Merely having the same area code does not assure that your number won't be long distance for your neighbor.

To move your phone number over to Vonage, you need to do an existing number transfer. Look on your dashboard on the Vonage web site.

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rbellrbell
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PostPosted: Sat Jul 15, 2006 2:03 pm    Post subject: Will moving my published number over to Vonage............ Reply with quote Back to top

allow local people then to call me as a normal local call? Thanks for your reply!

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rbellrbell
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PostPosted: Sat Jul 15, 2006 2:17 pm    Post subject: Will moving my published number over to Vonage............ Reply with quote Back to top

allow local people then to call me as a normal local call? Thanks for your reply!

ReBell in MS
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Steve48
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PostPosted: Sat Jul 15, 2006 3:31 pm    Post subject: Reply with quote Back to top

You're welcome, but I'm not sure I understand your reply. Right now, it's highly probable that your neighbor will be paying long distance charges to call you. If your old land line number is local to them and you get it transferred, then they won't be.

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rbellrbell
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PostPosted: Sat Jul 15, 2006 4:19 pm    Post subject: Didn't understand my reply either!.... Reply with quote Back to top

somehow it got truncated. I now have the picture and realize the problem will be solved when transferring my old published home number. However, I just ran the 'test' with the Vonage site and found out that Vonage cannot perform this transfer to my home number - at least not at this time. Any idea when and if it ever will be? How do I find this out? Thanks in advance!

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reebok
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PostPosted: Sat Jul 15, 2006 5:29 pm    Post subject: Reply with quote Back to top

you don't understand his reply because he put half of it in the tiny subject line above the real post. twice no less.
at any rate, no idea and you can't find out. there are good reasons to research information before signing up. if you want, you can strip your telco number of all features to make it as cheap as possible, and just add call forwarding so anyone who calls that number is forwarded to your Vonage line. not sure if that would be cost effective for you or not.

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