Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
Author Message
Carp
New Forum Member
New Forum Member


Joined: Dec 03, 2006
Posts: 1

PostPosted: Sun Dec 03, 2006 2:34 pm    Post subject: Calgary Shaw and Vonage Reply with quote Back to top

I'm in Calgary and using Shaw for Vonage and it's horrible. Sometimes the call is fine, others it's total crap and useless. The person on the receiving end can't hear a thing you say or there is a 3 second delay. I'm getting rid of Vonage because I'm using shaw cable anyway (apt so no chance of satellite) and might as well just have it all on one bill.

That said, the day I move and have can get all my services from someplace other then shaw I will have them out of my life for good. Those bastards...
View user's profile Send private message
dbarkeep
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 01, 2006
Posts: 92

PostPosted: Wed Dec 13, 2006 2:35 am    Post subject: Reply with quote Back to top

It is unfortunate how companies like Shaw are simultaneously able to be the source of the problem and the solution. If there is anything more anti-competitive, I can't think of it.

Free market Era! The choice is yours.

- Kukk
View user's profile Send private message
wakemp
New Forum Member
New Forum Member


Joined: Mar 07, 2005
Posts: 1

PostPosted: Tue Jan 23, 2007 8:37 pm    Post subject: Re: Vonage on Shaw or Telus FIX! Reply with quote Back to top

teddyg007 wrote:
I am running Shaw and Telus internet at my home at the same time. If you use shaw your called parties will have problems hearing you at random times. SHAWS $10 Qos and Extreme internet does not fix this at all. If you switch to telus your problems will completely vanish. Test your Voip with telus and all systems are go! Test with shaw and you will have issues with Qos and Jitter above 10ms [url=http://myspeed.visualware.com/voip] I am in Burnaby BC. Shaw will send a technician to "help" me all of a sudden now that they are losing me to telus. Go figure. Get Telus Dry DSL for $35 a month with a year or more contract or $40 month to month. Add $5 to each price if you dont have a Telus cell. Telus is slower on paper but it feels like Shaws faster stuff. DSL is dedicated bandwidth. SHaw cable is shared.


I called to add the QoS feature to my Extreme-I service and was told Shaw no longer offers this service. - go figure.
View user's profile Send private message MSN Messenger
bhiggins
New Forum Member
New Forum Member


Joined: Jan 22, 2007
Posts: 1

PostPosted: Wed Jan 24, 2007 9:48 pm    Post subject: Re: Vonage on Shaw or Telus FIX! Reply with quote Back to top

[qoute]I called to add the QoS feature to my Extreme-I service and was told Shaw no longer offers this service. - go figure.[/quote]
I called Shaw last week to order QOS because my call quality has been terrible for the last 2 weeks. The person had to talk to a manager before they could figure out what QOS was. It must still exist because they're now charging me for it.

I have have Extreme & QOS and my call quality is still poor. I was with Rogers for 2 years in Toronto and I never had a problem with my Vonage, so it's definately Shaw.
View user's profile Send private message
Red90
New Forum Member
New Forum Member


Joined: Feb 13, 2007
Posts: 1

PostPosted: Tue Feb 13, 2007 12:24 pm    Post subject: Reply with quote Back to top

Mileage may vary I guess.

I'm in Calgary and never have problems with Shaw. It is always fast and I've only had 2 or 3 outages in 5 years. Vonage works fine. All calls are clean and clear without dropouts.
View user's profile Send private message
soberrover
New Forum Member
New Forum Member


Joined: Jan 17, 2007
Posts: 3

PostPosted: Wed Feb 14, 2007 1:12 am    Post subject: Reply with quote Back to top

I'm in Abbotsford BC and use shaw
this thread made me pause in ordering Vonage for a couple months
I talked to the girl working at wireless wave, and she said she had Vonage on shaw with no problems, so I went for it
so far, so good. I've had no problems thus far
View user's profile Send private message
Earman
Vonage Forum Associate
Vonage Forum Associate


Joined: Jan 03, 2007
Posts: 16

PostPosted: Thu Feb 15, 2007 9:37 pm    Post subject: Reply with quote Back to top

I have had Vonage for 3 months and never got a good service out of it. I don't think it is Internet provider related as I first tried Telus highest Speed and then switched to Shaw. Shaw was slightly better but my Vonage service still does not work properly. I did try the Shaw QoS service, which is not available everywhere but is in my neighborhood. There was no noticeable difference in my Vonage service with or without it.

I had tried everything to make the Vonage work but it never did, so I am cancelling mine. My son has used it without much problem in Toronto for 3 years but I can't get mine to work for me in Vancouver despite trying all the settings and tricks available on this forum. I guess it's just a matter of chance. It does work well for many people and it just does not work properly for others!

More details in this posting:
http://www.vonage-forum.com/sutra103023.html#103023
View user's profile Send private message
TerraCorp
New Forum Member
New Forum Member


Joined: Mar 21, 2007
Posts: 5

PostPosted: Wed Mar 21, 2007 1:48 pm    Post subject: Shaw ISP Vonage is poor, also tested on the Shaw Big Pipe Reply with quote Back to top

We are moving our primary phone back to Telus and we MIGHT keep a Vonage line or two around to handle long distance calls. The biggest problems we have had are.

1. Phone was down for 5 days no in or outband calls in the middle of January.
2. People cannot hear us when we call.
3. Massive static on calls
4. Calls being dropped.
5. Massive echo.
6. Incompetance on the part of Vonage to follow through with providing documentation around the 5 day outage, as well as providing a new router with the phone ports.

Let's put it this way.. our business we be sued left right and centre if we performed our services in such a manner.

Note: We took the Voip system to the Data centre (Shaw BIG PIPE) and found the exact same thing happening with call quality...
View user's profile Send private message
white2833
New Forum Member
New Forum Member


Joined: Mar 15, 2007
Posts: 2

PostPosted: Thu Mar 22, 2007 11:23 pm    Post subject: Possible solution Reply with quote Back to top

I have been extensively testing with various settings on Shaw (North Vancouver) and Vonage. I have a Linksys WRT54G router, and upgrading the firmware to DD-WRT with a QOS system was a great start. But I still had sporatic periods where I could hear fine but the other party got bad quality voice from me.

I asked Shaw to upgrade me to Extreme-I, and that seemed to start resolving my issues. The download speed (5Mb/s increased to 10Mb/s) doesn't seem to matter that much. It's the upload speed that mattered...(512Kb/s increased to 1Mb/s). You need a solid 200Kbps dedicated upload rate with low jitter for Vonage to be reliable. Couple the faster upload with putting the VTA (Moto 2142) into the DMZ of my Linksys router, shutting off SPI, and assigning 20% QoS in DD-WRT was the magic combo. Now, I show off by calling a buddy with Vonage, and kick off a couple of streaming video feeds, something that used to totally tank Vonage, and it works flawlessly without stutter in the video or Vonage.

Success with Vonage with people doing anything on broadband other than email is sketchy, unless you have so much bandwidth that it doesn't matter. A solid QoS system is crutial. Its no wonder that you see so many unhappy customers on Vonage. The technology curve is too steep for the avg customer...I'm a network engineer of 20+ years, so I'm right at home tinkering with this to make it all work....but it's not for everyone I suppose.
View user's profile Send private message
ray652
New Forum Member
New Forum Member


Joined: Mar 20, 2007
Posts: 2

PostPosted: Fri Mar 23, 2007 12:09 am    Post subject: Care to share the 2142 settings? Reply with quote Back to top

[quote=" Couple the faster upload with putting the VTA (Moto 2142) into the DMZ of my Linksys router, shutting off SPI, and assigning 20% QoS in DD-WRT was the magic combo. [/quote]

I just got a 2142 from Vonage. Using Shaw in Vancouver. Running Shaw modem to SMC 7400 Router and then to the 2142. Vonage speed-test indicates 2,465kps DOWN, 491,350bps UP QoS 54% RTT 93ms, MaxPause117ms. Vonage audio quality seems to be ok tx and rx. The 2142 is "virgin" as delivered from Vonage. Any suggestions on tweaking the 2142 would be appreciated.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New leomt16
New Today 2
Yesterday 10
Total 99059

Who Is On Site
Visitors 96
Members 0
Total 96


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 485 Pages In The Last 60 Seconds
The Vonage VoIP Forum