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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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sdstuckey
Full Forum Member
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Joined: Jun 21, 2004
Posts: 52

PostPosted: Fri Jun 25, 2004 9:47 pm    Post subject: another user dropping calls... Reply with quote Back to top

For the most part I havent had any issues, but my wife has complained that during calls she can hear the caller but they cant hear her after some time.

Tonight I experienced it 5 times in a one hour conversation...had to hang up each time and call the person again.

I have my cable modem into my Netgear WGR614v2 (2.16 firmware) and my moto plugged in to one of the router ports with a static ip of 192.168.2.100. My PC's are wireless. I tried Moto's trick of wired phones and the problem still occurs.

No significatnt PC/network activity at the time of the voice cut out.

I have disabled the SPI firewall and put the moto in the DMZ. Additionally I have forwarded all the appropriate ports to the moto.

Any ideas? I started out fine but as time goes on this problem is really becoming an irritant. My wife is getting really irratable and is treating me like .... Eek

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sdstuckey
Full Forum Member
Full Forum Member


Joined: Jun 21, 2004
Posts: 52

PostPosted: Sat Jun 26, 2004 10:58 am    Post subject: Reply with quote Back to top

For the most part.... - means I haven't, but I make 1 minute phone calls usually. Wife sez it does it once a day on longer phone calls.

I will try your advice and continue my trials...

Will get it out of DMZ and unforward again.

Keep an eye out for me... Smile I don't give up easy. I mean my gosh - I've lived with a wife who has a phone growing out of her head....

_________________
- loving Vonage - saving $30+ a month
and Verizon can ki$$ my a$$

Those $ are coming from Verizon!
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pschicago
New Forum Member
New Forum Member


Joined: Jun 26, 2004
Posts: 1

PostPosted: Sat Jun 26, 2004 4:13 pm    Post subject: Dropped calls - fixed Reply with quote Back to top

I had the same problem a week or so ago. People would call in and could hear us, but we couldn't hear them. Same w/outgoing calls. I tried the Moto box on both sides of the router with no change. Reboot of the Moto box worked for one or two calls, then the same symptoms would return.

Vonage finally fixed it by 'downloading some new firmware from the manufacturer'. They were a little vague about the details. Have Vonage support look at the solution for my ticket #521022 -- maybe it will work for you.

Good luck!
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simpilot
New Forum Member
New Forum Member


Joined: Oct 12, 2004
Posts: 6

PostPosted: Tue Oct 12, 2004 5:30 pm    Post subject: Same Problem here Reply with quote Back to top

I've had the same problem here as well. Calls are fine if they last a minute or two but anything longer and I get the "hello, hello? Hello?" from whoever is calling me. Happens if I iniate the call or if I receive one.

I've got a wife that is starting to want me to go back to the old land line as this is just not acceptable.

I'm contacting tech support later today.
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simpilot
New Forum Member
New Forum Member


Joined: Oct 12, 2004
Posts: 6

PostPosted: Wed Oct 13, 2004 7:38 am    Post subject: Uh-oh Reply with quote Back to top

Well, I called Tech Support and explained the problem. Didn't get much help. The tech walked me through installing some stuff to monitor my network connection and asked me to leave it running for an hour and then he would call back--he didn't.

I referenced the above mentioned support ticket, but since that was four months ago he said that my machine already had the latest and greatest firmware.

He did mention that Comcast users have similar problems, or so he had thought he had heard. He was going to make a couple of changes to my box but I'm not sure if he did. Anyhow, I'm sure I'll know in a few days if anything has changed.
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charliep3
Vonage Forum Junior
Vonage Forum Junior


Joined: Jul 10, 2004
Posts: 28

PostPosted: Wed Oct 13, 2004 9:51 am    Post subject: Reply with quote Back to top

I've had Vonage since the spring. There were a few hiccups in the beginning but since then it has been nearly flawless. What keeps me on board is the extra features and integration with my cell phone via simultaneous ring.

BTW Vonage, the price drop was nice but I've been comfortable with the price. I'd rather see new features than lower prices. May be when price drops are needed use the opportunity to ad some features at the old price and give the existing level of service at the new lower price. Giving existing users some incentive to keep paying the higher price seems like good merchandising to me.
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