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dumb1
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PostPosted: Tue Jul 04, 2006 12:54 pm    Post subject: Is this wireless router supported? Reply with quote Back to top

I looked on the Vonage site and it appears that my old Linksys wireless B router BEFW11S4 may not be supported. I've hooked it up before and it works for a day and then nothing. So if I can't use this router would it be worth it to buy the linksys wireless router phone adapter from Vonage and is there anything special I would need to do to use it? I currently have the free motorola phone adapter and have had no probs, but I really need wireless in the house. Your advice is appreciated.

Jerry
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Steve48
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PostPosted: Tue Jul 04, 2006 4:59 pm    Post subject: Re: Is this wireless router supported? Reply with quote Back to top

dumb1 wrote:
I looked on the Vonage site and it appears that my old Linksys wireless B router BEFW11S4 may not be supported. I've hooked it up before and it works for a day and then nothing. So if I can't use this router would it be worth it to buy the linksys wireless router phone adapter from Vonage and is there anything special I would need to do to use it? I currently have the free motorola phone adapter and have had no probs, but I really need wireless in the house. Your advice is appreciated.

Jerry


Vonage doesn't really "support" network components other than their own adapter. If the BEF works all right as a network router in your system, then it should work with Vonage.

However, you indicate that you had trouble with it before. That being the case, you might want to replace it. The WRTP54G from Vonage is a reasonable light duty router, but you can find many complaints in this forum that it's no great shakes if you need something robust. If you do, then get a wireless router that will do the job you need, and continue to use the Motorola for Vonage.

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dumb1
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PostPosted: Wed Jul 05, 2006 5:49 pm    Post subject: Steve 48 Reply with quote Back to top

Sounds like I should just buy the linksys adapter. Will it be as simple as going to best buy buying the adapter come home unplug my current adapter plug in the new one and presto or does Vonage have to setup the new adapter. I guess in short what is the process for switching phone adapters?
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PostPosted: Wed Jul 05, 2006 7:39 pm    Post subject: Reply with quote Back to top

You have to register the MAC on the new router with Vonage. They'll enable the new device and disable the old. The last time I looked, you could do this on line.

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PostPosted: Wed Jul 05, 2006 8:16 pm    Post subject: Reply with quote Back to top

Grat thanks for the help. I looked on the site and could not find any info to do it online, guess I'll have to call cs yuck:)
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PostPosted: Wed Jul 05, 2006 9:40 pm    Post subject: Reply with quote Back to top

Go to the Vonage home page but don't log in. Look for a box that says retail activation. Click on it and there should be a dialog box that allows existing customers to add a new box. Keep in mind that your old adapter will be de-activated.

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