Vonage not active in Dubai, U.A.E. Probable ISP block.

Posts: 6 · New Forum Member Joined: Jun 27, 2006 Posts: 6

Hi, I live in dubai, United Arab Emirates, where the ISP Etisalat is playing monopoly. I have been using the device for almost a month now, and it has been working perfectly fine. Although three days ago, the green light stopped and the yellow stand by light has been constantly on. I tried doing the whole unplugging and plugging again process with the routers but nothing seems to work. Other people i know of who also use the Voip services seemed to have a block in services. Is there any way i can start using my service again? Or is there a way to bypass this block? Please help me thanks a million. O one last thing the vonage website has been blocked for ages anyway, but thanks to auto debit, my account is always active. Thanks
HELP NEEDED URGENTLY.

Posts: 2 · New Forum Member Joined: Jun 28, 2006 Posts: 2

I am having the same issue with my Vonage Device in Dubai. Any help would be much appreciated. There is no dial tone and the phone has gone dead since the last 3 days. It had been working fine the last month or so.

Any advice, suggestions would be great.

Thank you.

Posts: 25 · Vonage Forum Junior Joined: Jun 26, 2006 Posts: 25

hey bro, I feel your pain!!! My fiance lives in Dubai and the service was cut off as well... I am currently working on getting a linksys router and creating a VPN so the info will be tunneled and Vonage should start working again.

Posts: 493 · Vonage Forum Evangelist Joined: Apr 29, 2005 Posts: 493

scribblex wrote:

Is there any way i can start using my service again? Or is there a way to bypass this block?

You can encrypt your internet connection by using a VPN. Services like PublicVPN provide a service VPN endpoint ($5/month), and you'll need a VPN capable router, like the BEFVP41 or a WRT54G with 3rd party firmware.

Posts: 533

scribblex wrote:

Hi, I live in dubai, United Arab Emirates, where the ISP Etisalat is playing monopoly. I have been using the device for almost a month now, and it has been working perfectly fine. Although three days ago, the green light stopped and the yellow stand by light has been constantly on. I tried doing the whole unplugging and plugging again process with the routers but nothing seems to work. Other people i know of who also use the Voip services seemed to have a block in services. Is there any way i can start using my service again? Or is there a way to bypass this block? Please help me thanks a million. O one last thing the vonage website has been blocked for ages anyway, but thanks to auto debit, my account is always active. Thanks
HELP NEEDED URGENTLY.

This is being discussed in at a bunch of other posts. Please search before posting.

Posts: 25 · Vonage Forum Junior Joined: Jun 26, 2006 Posts: 25

arcking wrote:

scribblex wrote:

Is there any way i can start using my service again? Or is there a way to bypass this block?

You can encrypt your internet connection by using a VPN. Services like PublicVPN provide a service VPN endpoint ($5/month), and you'll need a VPN capable router, like the BEFVP41 or a WRT54G with 3rd party firmware.

I think the router has to be a 54GL if I am not mistaken

Posts: 493 · Vonage Forum Evangelist Joined: Apr 29, 2005 Posts: 493

medstudent wrote:

I think the router has to be a 54GL if I am not mistaken

It can also be a WRT54G, though not a v5. I think you may be able to use a WRT54GS or a WRTSL54GS too.

Posts: 25 · Vonage Forum Junior Joined: Jun 26, 2006 Posts: 25

arcking wrote:

medstudent wrote:

I think the router has to be a 54GL if I am not mistaken

It can also be a WRT54G, though not a v5. I think you may be able to use a WRT54GS or a WRTSL54GS too.

great... for those of you looking for the 3rd party firmware, through my exhausting search/chatting here is what I found http://www.dd-wrt.com/dd-wrtv2/index.php to be the site you want to go to for updating the firmware.

Posts: 25 · Vonage Forum Junior Joined: Jun 26, 2006 Posts: 25

here is the contact info for Etisalat's IT dept

Information Technology
itsd@etisalat.ae
00971 2 6184450
00971 2 6328780

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Posts: 25 · Vonage Forum Junior Joined: Jun 26, 2006 Posts: 25

for those of you affected by this... give me some time as me and arcking are working together on figuring out a way to create a vpn tunnel... once its done and can be confirmed working arcking or I will post screen shots of exactly what you need to do to get the same result.