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adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
I've only just
signed up for
Vonage service a
couple of days ago
and set up the kit
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40

harshal45 Posted:
Hello, I have a
105Mbps Comcast
connection. When I
make a wired
connection to
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 17, 2014 at 10:46:09

johnnyc14 Posted:
The issue you are
having is related
to your Direct TV
set-top box. From
time to time,
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 10, 2014 at 10:30:44

TimothyM Posted:
It is strange
issue and hear it
first time. :eek:
This may be
the problem of
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On May 03, 2014 at 01:30:33

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11


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jumanji
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 14, 2006
Posts: 86

PostPosted: Fri Aug 18, 2006 11:08 am    Post subject: Reply with quote Back to top

sorry to hear vixen.. i feel the same way.. those slobs at etisalat can only make money through their monopoly.. their service completely ****.

i suggest everyone keeps up the complains until it gets turned on.. looking forward to the day someone makes the first post about it working.
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Intrasemi
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 15, 2006
Posts: 24

PostPosted: Fri Aug 18, 2006 11:09 am    Post subject: Re: So frustrating and sad Reply with quote Back to top

vixen123 wrote:
My Vonage stopped working 4 days ago. I live in the Springs and fall under the TECOM/DIC service. I've read the above posts but have some questions. Please answer the following:
1. Who am I supposed to contact and complain? And can I say that the Voip isn't working or should I just stick to the "Yahoo Messenger is not working" like Ragga?
2. Do you guys think Vonage will work again soon?
3. Is there anything else I can do?

Vonage is like air to me! Because of it, I don't feel homesick as I did before Vonage. I am able to LIVE in Dubai with a peace-of-mind that my friends and family back home can contact me whenever they want and vice versa. Just today I called my mom from my home phone and told her about this blockage, and we both were in tears, thinking "now what?!?".

You guys I'm very desperate for this service!! PLEASE anyone, if there's any info you can tell me about how to retrieve this service, PLEASE DO. I'm very computer/IT illiterate and just hope and pray that it "automatically" just starts up again.


Hi Vixen

We all feel the same way. My entire week has been ruined stressed by this whole episode

We are hopeful it will be back soon but getting the run around from Tecom or DIC

Most of us have raised our complaints to their Technical Department and are getting stories of between two to 20 days which is really a disgrace for something that is simple

Anyways, Tecom can be reached at

(04) 390 5555

thanks

Mike
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srmillar
Vonage Forum Junior
Vonage Forum Junior


Joined: Aug 14, 2006
Posts: 29

PostPosted: Fri Aug 18, 2006 12:29 pm    Post subject: Re: So frustrating and sad Reply with quote Back to top

vixen123 wrote:
My Vonage stopped working 4 days ago. I live in the Springs and fall under the TECOM/DIC service. I've read the above posts but have some questions. Please answer the following:
1. Who am I supposed to contact and complain? And can I say that the Voip isn't working or should I just stick to the "Yahoo Messenger is not working" like Ragga?
2. Do you guys think Vonage will work again soon?
3. Is there anything else I can do?

Vonage is like air to me! Because of it, I don't feel homesick as I did before Vonage. I am able to LIVE in Dubai with a peace-of-mind that my friends and family back home can contact me whenever they want and vice versa. Just today I called my mom from my home phone and told her about this blockage, and we both were in tears, thinking "now what?!?".

You guys I'm very desperate for this service!! PLEASE anyone, if there's any info you can tell me about how to retrieve this service, PLEASE DO. I'm very computer/IT illiterate and just hope and pray that it "automatically" just starts up again.


Vixen - Skype is still working. Goto www.skype.com and download the programme to your PC. Sign up for the Skype credit and you can call your mum for much cheapness.

Not as good as Vonage but it will tie you over.
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jumanji
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 14, 2006
Posts: 86

PostPosted: Fri Aug 18, 2006 1:43 pm    Post subject: Reply with quote Back to top

hey all.. just read on a dubai forum that someone from sharjah is having success using Vonage on al shamil connection.

maybe this is hope for us?

anyhow, i'm on the phone with Vonage going ragga's method.. damn i've been on hold 20 minutes.. and i deal with a customer rep that is dumb as a doornail.

need this device by tuesday since someone is visiting me.. looks like it's not happening Wink
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srmillar
Vonage Forum Junior
Vonage Forum Junior


Joined: Aug 14, 2006
Posts: 29

PostPosted: Fri Aug 18, 2006 1:47 pm    Post subject: Reply with quote Back to top

jumanji wrote:
hey all.. just read on a dubai forum that someone from sharjah is having success using Vonage on al shamil connection.

maybe this is hope for us?

anyhow, i'm on the phone with Vonage going ragga's method.. damn i've been on hold 20 minutes.. and i deal with a customer rep that is dumb as a doornail.

need this device by tuesday since someone is visiting me.. looks like it's not happening Wink


Let me know how it goes - I would be interested to see if you get the same number etc.

You cant get anything other than a DIC connection if you are in an Emaar property I believe...
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jumanji
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 14, 2006
Posts: 86

PostPosted: Fri Aug 18, 2006 1:59 pm    Post subject: Reply with quote Back to top

i asked them to keep the same number, i just wanted to switch the device.. they went ahead with it.. i'm still on the phone.. 45+ minutes and counting..

i asked her if there were any sold in stores in my home state.. so believe it or not, she puts me on hold and spends 15 minutes looking at circuitcity.com, walmart.com, and samsclub.com.. i would have hung up.. but i would have to wait another 20 minutes..

i told her to go ahead with it.. and she said she would continue.. she put me on hold 10 minutes ago.. just came back and said it takes time to process the order.. she'll be with me soon!

ohh man.. she should be working for etisalat!
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jumanji
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 14, 2006
Posts: 86

PostPosted: Fri Aug 18, 2006 2:09 pm    Post subject: Reply with quote Back to top

turns out she added a "dummy line" to the account.. so i'm being charged for a months service..

i really do not understand how these people have the mental capacity to learn human speech.
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khiska
New Forum Member
New Forum Member


Joined: Aug 18, 2006
Posts: 2

PostPosted: Fri Aug 18, 2006 2:57 pm    Post subject: Reply with quote Back to top

man my dad is in Sharajah and the day he got Vonage he obviously got Al Shamail hish speed, Vonage worked for like 2 - 3 days and now its been down ever since. he sent the deice back to Canada but I need something to work. Some1 just mentioned Vonage is worrkin on Al Shamail but it didnt work for him. My aunt in Dubai talks to her son every day in Washington through 56k modem, the quality s bad but I believe that also is Voip and it still workin. She has no clue how its workin but it is
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ragga
Full Forum Member
Full Forum Member


Joined: Aug 16, 2006
Posts: 59

PostPosted: Fri Aug 18, 2006 10:35 pm    Post subject: Reply with quote Back to top

Another day of questioning... I dont know when they will realize that this is a serious issue with expats.
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Saqib
Vonage Forum Associate
Vonage Forum Associate


Joined: Aug 14, 2006
Posts: 10

PostPosted: Fri Aug 18, 2006 11:47 pm    Post subject: Vonage block Reply with quote Back to top

Hi

I am calling DIC every 5 or so hours to complain. I suggest we all maintain pressure.
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