Vonage not active in Dubai, U.A.E. Probable ISP block.

Posts: 86 · Vonage Forum Senior Joined: Aug 14, 2006 Posts: 86

my new Vonage buddies rock Wink

thanks again srmillar.. that definitely gives me hope..

i encourage everyone to comment on that article.. i have already done so Wink

Posts: 59 · Full Forum Member Joined: Aug 16, 2006 Posts: 59

I called tech support today, they said speak to samir at 04 361 3612 regarding this issue, calling now lets see... Rolling Eyes

Also, which comment are you talking about at the end of the article?

Also, no one picked up at that number, so i called the general number again, the lady sheryl said that they did not block anything, and there is an article in the gulf news, and they are desperately working to fix this... etisalat has blocked it like you guys said. I NEED my Vonage, my skype wont even work, heres a good test that will work onces they fix it...

www.testyourvoip.com - im testing this every so often

Posts: 24 · Vonage Forum Associate Joined: Aug 15, 2006 Posts: 24

thanks for sharing the article

I agree as a former telecom analyst - this is quite a major thing to block UDP ports and cannot be blamed on ignorance

I think Etisalat were just trying it on. Its pretty poor excuse 'the blocking of sites is not caused by any action we have taken on the EITC network. We are looking into the matter and hope to quickly identify and rectify the source of the problem'

Just about everyone uses Yahoo or MSN messenger

I am disappointed that DIC does not have international connectivity of its own given its in the freezone- it depends far too much on Etisalat

Until Etisalat is privatised - there is really no hope that it will behave in this way

Does anyone know if broadband via satellite is a feasible option?

thanks

Posts: 86 · Vonage Forum Senior Joined: Aug 14, 2006 Posts: 86

ragga.. i spoke with sheryl also.. as soon as i got off the phone, i hung up and called back to speak with someone else.. no offense, but she is clueless Wink

also, i did mean the comments at the bottom.. maybe they'll create a forum to discuss this matter or include comments along with the article..

intra, i guess right now all we can do is guess at the motives.. i don't believe they were expecting this kind of reaction to the blocks.. but maybe they were testing the waters, so to speak.

Posts: 59 · Full Forum Member Joined: Aug 16, 2006 Posts: 59

do they have broadband over satellite?

Posts: 86 · Vonage Forum Senior Joined: Aug 14, 2006 Posts: 86

ragga.. broadband over sattelite really stinks.. as far as i know, the downstream is limited to 512k (not that bad).. but the upstream is limited by a dial-up modem.

basically you would still dial into a service.. so its not -always on- and then you would be charged the hourly/minute rate of whatever it takes to call that number.

don't bother Wink

Posts: 59 · Full Forum Member Joined: Aug 16, 2006 Posts: 59

ok, cool... scrapping that idea Rolling Eyes

nice to see other americans here, where are you all from? i moved here permanently so this udp port unblock is crucial for me!!

Posts: 29 · Vonage Forum Junior Joined: Aug 14, 2006 Posts: 29

jumanji wrote:

ragga.. broadband over sattelite really stinks.. as far as i know, the downstream is limited to 512k (not that bad).. but the upstream is limited by a dial-up modem.

basically you would still dial into a service.. so its not -always on- and then you would be charged the hourly/minute rate of whatever it takes to call that number.

don't bother Wink

I think patience is the word here - the one thing in our favour is that Etisalat have not come out and said they are blocking access becasue of Voip. At the end of the day, if they had, they would have just been up front about it (like when the blocked everyone else) so I do think now that they have a technical issue. They dont reallly case because they are a monopoly right now.

I am going to do some research but I guess that Yahoo chat etc use UDP ports similar to Vonage and this means that if they fix Yahoo (which they will have to) then Vonage will be fixed.

Posts: 29 · Vonage Forum Junior Joined: Aug 14, 2006 Posts: 29

ragga wrote:

ok, cool... scrapping that idea Rolling Eyes

nice to see other americans here, where are you all from? i moved here permanently so this udp port unblock is crucial for me!!

Sorry - not all Americans. I am Scottish, been in Dubai a year now.

Posts: 86 · Vonage Forum Senior Joined: Aug 14, 2006 Posts: 86

i'm from new jersey.. here is some information:

---[Yahoo messenger]---
Service Ports
Chat & Messenger TCP Port 5050: Client Access only
Insider/Room Lists TCP Port 80: Client Access only
File Transfer TCP Port 80: Server Access.
Your ISP may block this port, as its used for web hosting.
You can change port in Messenger, Preferences, File Transfer.
Voice Chat UDP 5000-5010
TCP 5000-5001: Client Access
If UDP Fails, TCP will be used instead, see below.
WebCam TCP Port 5100: Client Access
Super Webcam TCP Port 5100: Server Access
P2P Instant Messages TCP Port 5101: Server Access
PMs between Buddys may not use the Yahoo! Server, but this is not a requirement.

---[MSN]---

"Ports 6891-6900 enable File send,
Port 6901 is for voice communications. Allows Voice, PC to Phone, Messages, and Full File transfer capabilities.
IN TCP 6891 - 6900
IN TCP 1863
IN UDP 1863
IN UDP 5190
IN UDP 6901
IN TCP 6901"