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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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MightyQ13
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Joined: Jun 21, 2004
Posts: 2

PostPosted: Mon Jun 21, 2004 11:57 am    Post subject: Unable to connect MTA to ISP using DHCP Reply with quote Back to top

I'm a Vonage customer, but I also work for a nationwide ISP and we are having issues trying to get Vonage customers connected to our network.
Our DHCP servers read and register the MAC from the Client ID field of the DHCP header, not from the MAC field of the BOOTP header. The Motorola VT1005 does not send any Client-ID field in it's DHCP request,(I've checked this with a sniffer) so all requests are being rejected by the server. Does anyone know how to add / change the Client ID field in the VT1005's DHCP request. I don't want to have to tell our customer that he needs to buy a router (although the Vonage tech support has told him this repeatedly) but it's looking like this is our only option.
Any help would be greatly appreciated.
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ace1977
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Joined: Jun 30, 2004
Posts: 3

PostPosted: Wed Jun 30, 2004 3:52 am    Post subject: Reply with quote Back to top

I too am having this problem. I just got the Vonage package yesterday, hooked it all up and it wouldn't go past the obtaining ip stage. After trying everything I could think of I finally emailed installation support and was instructed to enter in the physical address of my ethernet card in the advanced settings of the MTA page, but that didn't help either. The tech support guy called me and we did more troubleshooting but nothing would work. He finally said to contact my ISP to see if they need to provision the MAC address, but I know they don't. The other suggestion was to get a router. I will purchase a router if I know it will work but I don't want to waste the money if it's not going to make a difference. Any ideas would be greatly appreciated.
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sjost9
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New Forum Member


Joined: Dec 06, 2004
Posts: 2

PostPosted: Mon Dec 06, 2004 3:58 am    Post subject: Static IP address might work... Reply with quote Back to top

I've had a problem that might be related: Up until ca. two months ago, I had my VT1000 set to obtain it's IP by DHCP, and it worked just fine. However, one day it stopped working, and the only way to coax it back into working order was to use another device with the same (cloned) MAC address (in this case a PC) and have it obtain an IP via DHCP from the ISP. I could then plug this IP as a static IP into the VT1000 and it all worked fine.

Note that this only works for me because my ISP gives me the same IP everytime anyway, so there's no conflict.

Anyway, it **** that the VT1000 isn't as capable at providing a working DHCP header to the ISP as any other ethernet hardware, like PCs, routers, network cards, etc. Couldn't Vonage fix that with a firmware upgrade??
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