Verizon wireless unable to dial Vonage number

Posts: 1 · New Forum Member Joined: Jun 27, 2006 Posts: 1

Today, I tried calling our home Vonage line using a Verizon cellular phone unsuccessfully several times, all from different locations. Each failed attempt ended in a prerecorded Verizon message that stated the call could not be completed.

There was no problem calling our other home land line, no problem calling the Vonage line from a land line, and no problem calling from the home Vonage line to the Verizon cellular phone.

So could Verizon somehow be blocking calls to Vonage numbers?

Posts: 9 · New Forum Member Joined: May 13, 2005 Posts: 9

I have Verizon Wireless and have never had a problem calling my Vonage line.

Posts: 3198 · Posted: Tue Jun 27, 2006 6:40 am Post subject:

sounds like a newly assigned vonage number that verizon doesn't know exists. if that's the case, you need to call verizon and tell them to update their database with your area code and prefix (npa-nxx)