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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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jst
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PostPosted: Sun Jun 25, 2006 7:15 pm    Post subject: Hawking HBB1 and Uniden1869V Placement Reply with quote Back to top

I was having the worst time with outgoing calls and getting little help from Vonage. I initially started with the Motorola VT2442 which was terrible behind my linksys wrt54ga router. Vonage suggested I place the VT2442 imimmediately after my cable modem. I tired this and comcast tried this but it would never connect. I then pupurchased the Uniden phone and placed it directly behind my cable modem. The problem got a little better but calls were still being dropped or fading in and out for the person I was calling. Reception was great. I then purchased the Hawking HBB1 today and put it next after my cable modem, then followed by my wrt54ga router. The phone quality is now excellent. I have two questions: 1. Is this the best setup with the Cable modem - HBB1 - uniden phone - wrt54ga router, or should it be as Hawking shows in their diagram: cable modem - HBB1 - router - Voip ?, and
2. Vonage is refusing to take back the Motorola VT 2442 which comcast and I believe is defective or at least in compatible with the ARRIS Cable Modem used by comcast. Has anyone had experience returning merchandise to Vonage and if so what is the best way to go about it. You would think they would be happy to take back the hardware to keep a continuing customer that has already spend another $250 to get their service to work.

Thanks.

John
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Steve48
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PostPosted: Sun Jun 25, 2006 7:53 pm    Post subject: Reply with quote Back to top

If you're satisfied with the performance of your network as it is, then I would leave it alone. The issue that you could get into with the WRT54GA behind the Uniden is that if you have a lot of high speed traffic through the WRT, the Uniden router might not be good enough to handle the load well. In that case, you might want to try the setup suggeste by Hawking. You can always go back.

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Steve Gray
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jst
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PostPosted: Sun Jun 25, 2006 8:16 pm    Post subject: Reply with quote Back to top

Thanks. That is the way I am thinking also. I am afraid if i put the Linksys router before the phone I may end up back where ai started with the poor voice quality or worse yet, not be able to get the cable routers and computers to communicate as happened once before.
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GeXX
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PostPosted: Mon Jun 26, 2006 9:32 am    Post subject: Reply with quote Back to top

I have my setup

CM > HBB1 > Uniden 1869 > Airlink 101 Router

But I am only using my Wifi Router as a switch (nothing is plugged into WAN). I figure that consumer grade routers probably won't be any better then the uniden.

With this setup, everything works like a champ, 4 computers and a internet tablet, and my voice quality is just fine.
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