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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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arcking
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PostPosted: Mon Jun 19, 2006 12:37 pm    Post subject: Re: RTP300 issue: MAC address not valid Reply with quote Back to top

drumkid wrote:
I contacted the person that sold me the RTP300 and he told me that himself bought from someone else and can't remember who.

My guess would be that he got it, found out it wouldn't work with Vonage, and sold it. It was locked before he got it.

_________________
Comcast Cable > Motorola Surfboard > WRT54GL (Tomato) > RT31P2
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reebok
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PostPosted: Mon Jun 19, 2006 4:52 pm    Post subject: Reply with quote Back to top

heck, either way the auction clearly states you must have Vonage to use the Voip portion of the router. you have Vonage and you can't use the Voip portion of the router.

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ambushbug
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PostPosted: Wed Jun 21, 2006 10:12 am    Post subject: Re: RTP300 issue: MAC address not valid Reply with quote Back to top

drumkid wrote:
I called Vonage tech support and I was told that I would need to contact the person I bought the device from and ask him to call Vonage to terminate his account.
Otherwise, there is not much they can do for me.



I have sort of the same issue. I bought a used PAP2 to replace an RT31P2 and when I called, this is what I was told too. I had the original owner call and he was told they would not do this, although the PAP2 now went from a provisioned to a terminated account state, to an unused state (from a wave-off/fast busy to the "you may have your phone in the wrong port" message on both ports), so Vonage did release the device from the original owner's account.

When I called Vonage, they said this is fine and they'd send the ticket to their next level to be provisioned. I have so far received an email stating they will not do it, and a call stating they are working on it. When I called yesterday I was told the ticket is still open and being worked on.

Also, let me state that the whole reason I bought the used one is because I called Vonage, asked them if I could do this, made it clear I would be using one that was used on a terminated account, and I was told this was fine.

So far I am three days into this and waiting to see how this turns out. I'm just peeved by the instability in the answers I get. Some say I can, some say I can't.

_________________
Todd Striegel (Ambush Bug)
Comporium Cable 4M/512K --> BEFCMU10v3 --> WRT54GSv2.1 w/ HGA7T pair --> 4 PCs (3 wireless), 2 wireless media adapters, Print Server & PAP2 - 1 line
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ambushbug
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Joined: Jun 21, 2006
Posts: 6

PostPosted: Fri Jun 23, 2006 8:19 am    Post subject: Re: RTP300 issue: MAC address not valid Reply with quote Back to top

ambushbug wrote:
So far I am three days into this and waiting to see how this turns out. I'm just peeved by the instability in the answers I get. Some say I can, some say I can't.


OK, so I called back on Wednesday since it had been the 48 hours. They said that there was no ticket and that this could not be done. After getting transferred to their second tier, who told me they could and would do it, he transferred me to a New Jersey tier 3 tech. I don't want to put his name here because I do not want him to get pounded with calls. He was technical, extremely friendly and overall, helpful. He stated that since I was told from the beginning I could do this, he would go ahead an do it.

Last night I powered down both my devices and brought only the PAP2 up. Worked like a charm. Just though I'd give you all closure incase you were wondering how this turned out.

_________________
Todd Striegel (Ambush Bug)
Comporium Cable 4M/512K --> BEFCMU10v3 --> WRT54GSv2.1 w/ HGA7T pair --> 4 PCs (3 wireless), 2 wireless media adapters, Print Server & PAP2 - 1 line
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