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harish
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Joined: Jun 12, 2006
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PostPosted: Tue Jun 13, 2006 11:30 am    Post subject: Not able to connect to Vonage Phone Line in India. Reply with quote Back to top

I have a Vonage Phone line with Motorola VT2442 router.

When i made a connection as shown below i get no internet and also no phone line doesn't work.


BSNL Router -- Motorola VT 2442 to Phone and Computer

I changed the connection as shown below

BSNL Router to Computer and Motorola VT 2442 -- Phone

i was able to connect to internet but i get nothing on the phone. Activity light on the router blinks when i pick up the phone but i get no dial tone.

I checked this connection in USA before i sent the router to India and it worked.

Has anyone gone through this issue. Please let me know.
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Jun 13, 2006 8:29 pm    Post subject: Reply with quote Back to top

Please post the rest of the technical details listed in the sticky post at the top of the forum.

Is the BSNL router set up as a DHCP server for its subnet? Is the VT2442 set up to get its IP dynamically?

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Steve Gray
Orlando, FL
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vidmaster
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Joined: Apr 06, 2006
Posts: 35
Location: Brick, NJ

PostPosted: Tue Jun 13, 2006 9:30 pm    Post subject: Reply with quote Back to top

If you have internet through the von router, but no phone, you have 1) a firewall on the router from your isp which needs to be disabled or dmz configured for von router, or 2) your isp is blocking/filtering the sip traffic preventing the phone portion from connecting to Vonage
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Jun 14, 2006 8:09 pm    Post subject: Reply with quote Back to top

He indicated that he gets no internet through the Vonage router. He has to plug the computer into the BSNL router.

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Steve Gray
Orlando, FL
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Vasu
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Joined: Jun 15, 2006
Posts: 1

PostPosted: Thu Jun 15, 2006 2:50 am    Post subject: Uninstallable Vonage with BSNL ADSL connection in India Reply with quote Back to top

Hey harish, I have the exact same problem like.I am paying Vonage sine 2 months for no reason. Can you please let me know if you had any luck. Surprised

By the way I have the same modem, motorolla router. The blinker blinks twice ...but that pause blinking never stops. Other words its not fetching the ip address. I was online with Vonage represenattoive for an hour..nothing worked.

Is there anything i am missing here ???
pls let me know

-Vasu
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