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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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booma
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Joined: Apr 23, 2006
Posts: 171
Location: Andover, MA, USA, Earth

PostPosted: Wed Jun 14, 2006 12:54 pm    Post subject: Re: Same Runaround! Reply with quote Back to top

swent wrote:
I'll be darn -- I'm having the very same experience as Matt. Caught between a rock and a hard place -- you have to cancel AFTER they've already billed you for the additional month (that you don't want)!

I spoke to a woman. After my rants, she noticed that my card runs out at the end of the month and actually told me that was my best way out!

I'll do my best to warn others. Do NOT sign up with Vonage.


You may find that Vonage will still charge your account even though it expires. I had this experience with another company who just "made up" an expiration date in the future and processed the charge.

The key point you make -- having to cancel after your full one year is up, and AFTER you've paid for the next full month -- is a very bad business practise. Vonage has to fix this...

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swent
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Joined: Jun 12, 2006
Posts: 4

PostPosted: Wed Jun 14, 2006 1:01 pm    Post subject: Executive Phone Number Reply with quote Back to top

Congratulations! Terrific that your problem is solved.

Is this (see below) the executive phone number to call?

1-VONAGE-HELP 1-866-243-4357.

Thanks.
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theshine
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Joined: Jun 12, 2006
Posts: 8

PostPosted: Wed Jun 14, 2006 1:29 pm    Post subject: Reply with quote Back to top

The number was posted on here yesterday, but it may have been taken off or edited. Anyway, it's 1-888-580-4020. I have no idea where this is listed, but I want to thank whoever posted it yesterday. I would have still been very upset today if I was not given this number.
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swent
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Joined: Jun 12, 2006
Posts: 4

PostPosted: Wed Jun 14, 2006 1:43 pm    Post subject: Reply with quote Back to top

Thanks so much for the executive help phone number. I wrote it down in my notebook just in case it disappears again.

This forum is very helpful. Thanks to everyone for his/her comments.
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holler
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Joined: Apr 27, 2005
Posts: 72

PostPosted: Wed Jun 14, 2006 8:05 pm    Post subject: Reply with quote Back to top

By the way, the direct no. for accounts management is 1-800-860-5491.
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theshine
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Joined: Jun 12, 2006
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PostPosted: Thu Jun 15, 2006 2:57 pm    Post subject: Reply with quote Back to top

That accounts management number is the one you sit on hold for over a half hour. Jus a heads up about the executive response team number. Watching TV last night I realized that 888 numbers may all be toll numbers, like 900 numbers. I don't know if this is true, but if it is, they found a way to get more money out of me.
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gburg
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Joined: Jul 17, 2005
Posts: 48

PostPosted: Fri Jun 16, 2006 2:10 pm    Post subject: Reply with quote Back to top

So, what is the Executive number?
Thanks
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booma
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Joined: Apr 23, 2006
Posts: 171
Location: Andover, MA, USA, Earth

PostPosted: Fri Jun 16, 2006 2:12 pm    Post subject: Reply with quote Back to top

gburg wrote:
So, what is the Executive number?
Thanks
look back 5 or 6 posts here...

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