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Av8rix Posted:
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In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
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Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
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Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
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Topic:
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On Aug 30, 2016 at 10:38:01


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verycute1
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Joined: May 10, 2006
Posts: 10

PostPosted: Sun Jun 11, 2006 12:18 pm    Post subject: Cancelling. Reply with quote Back to top

I've read the TOS, but I still cant find what I'm looking for.

I know that you get charged $39.99 disconnect fee within the first 12 months. What happens if you cancel after the first 12 months, and, I bought my adapter at Radio Shak, do I need to return it if cancelling?

My year is up in July and time warner finally has digital phone service in my area. Of the disconnect fee is the same after the first 12 months as it is before, then I'll switch now. If not. I'll wait till the 12 months is officially up.

Thanks
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outerfire
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Joined: Jan 22, 2006
Posts: 293

PostPosted: Sun Jun 11, 2006 12:57 pm    Post subject: Reply with quote Back to top

Right out of the TOS

If you disconnect Vonage service after the Money Back Guarantee period (see section 3.7), but within the first twelve months, Vonage charges a disconnection fee of $39.99 per line.

Adapter is your newest doorstop.
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butterman
Vonage Forum Evangelist
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Joined: Jan 29, 2006
Posts: 323

PostPosted: Sun Jun 11, 2006 1:02 pm    Post subject: Reply with quote Back to top

You should not have to return the adapter and you should not be charged a cancellation fee.

I'll not 100% certain about the adapter, but I am sure that you are not supposed to be charged a cancellation fee once you have had service for 12 months.

_________________
Vonage Customer since: 11/2004
ISP: Time Warner (RoadRunner)
Location: NC
Network Setup: Motorola SB5101->Linksys WRT54GL (Running Tomato) ->RT31P2 & PAP2
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verycute1
Vonage Forum Associate
Vonage Forum Associate


Joined: May 10, 2006
Posts: 10

PostPosted: Sun Jun 11, 2006 1:22 pm    Post subject: Reply with quote Back to top

outerfire wrote:
Right out of the TOS

If you disconnect Vonage service after the Money Back Guarantee period (see section 3.7), but within the first twelve months, Vonage charges a disconnection fee of $39.99 per line.

Adapter is your newest doorstop.


That part I read. My question was about cancelling AFTER the first 12 months....

Thanks butterman, I'll wait through the 12 month period, it's just one more month anyway. Very Happy
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outerfire
Vonage Forum Master
Vonage Forum Master


Joined: Jan 22, 2006
Posts: 293

PostPosted: Sun Jun 11, 2006 2:21 pm    Post subject: Reply with quote Back to top

The cancellation fee applies to lines cancelled within one year of being activated. Conversly, there is no cancellation fee after one year.

The device is yours, and in all reality, probably going to be useless to you.
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TommyDale
Full Forum Member
Full Forum Member


Joined: Jun 28, 2005
Posts: 58

PostPosted: Mon Jun 12, 2006 12:11 pm    Post subject: Reply with quote Back to top

outerfire wrote:
The cancellation fee applies to lines cancelled within one year of being activated. Conversly, there is no cancellation fee after one year.

The device is yours, and in all reality, probably going to be useless to you.


It depends on which device. My old WRRTP54g works fine as a wireless router at our church. Just the phone ports are not used.
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