Used for 6months and my voice mail is not been working right

Posts: 1 · New Forum Member Joined: Jun 09, 2006 Posts: 1

some times my voice mail does not sound that I have a message when I pick up the phone - I have a business so I can't afford to loose calls - Has anyone had this problem?

Posts: 323 · Vonage Forum Evangelist Joined: Jan 29, 2006 Posts: 323

I have not had this myself, but you might consider getting email notification as well.

I'll admit that this does not fix the problem, only provides an additional notification method, but it might help to keep you informed until support can find the problem.

-John

Posts: 881 · Vonage Forum Evangelist Joined: Nov 05, 2005 Posts: 881

Quote:

some times my voice mail does not sound that I have a message when I pick up the phone - I have a business so I can't afford to loose calls - Has anyone had this problem?

Though not the exact same issue, I did have trouble receiving the stutter tone and the blinking phone light on the Vonage adapter after receiving new voice mail...I would only get the stutter tone and the blinking light after receiving 2 voice mails. This issue has now been corrected...Contact Customer Service and let them know the issue you are having in regard to your voicemail.

"Butterman's" suggestion of receivng e-mail notification (also with voicemail attachment) for new voicemails is a good idea...if you haven't already enabled this feature, enabling it will allow you to know if it works or not.