Thank you for contacting customer care. In response to your email, there is an issue with the beeping that occurs... usually it can be cause the pitch of voice of the person using the Vonage line (the device hears the pitch and thinks it is a DTMF tone)... there are new firmwares that we developed to try help alleviate the issue... What I would like to do is to change the firmware that you are on... If you can reply with your account number or your phone number, I can make the changes. If you have any other questions or comments, please reply to the email or contact customer care.
four hours later: The firmware on your Motorola VT1005 has been upgraded to one of our more current firmwares. Please let us know if you continue to experience these false DTMF tones while on a call.
Bottom Line: The problem persists despite the "more current firmware"
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