Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
DonaldCow Posted:
Шл
02;хи
мо
89;кв&
#1099;
...

In The Forum:
Hard Wiring - Installation
Topic:
Шлюхи &
On Feb 20, 2017 at 05:21:29

Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage UK
Author Message
jmelody
New Forum Member
New Forum Member


Joined: Jun 09, 2006
Posts: 2

PostPosted: Fri Jun 09, 2006 11:30 am    Post subject: Porting Number TO BT Reply with quote Back to top

Hi Guys - I hope someone can help me here.

I recently setup a new company. I agreed a lease on an office - unfortunately there was a 3 month wait before I could move in. I decided to work from home in the meantime. I live on the 01444 exchange and my office is on the 01273 exchange.

I called Vonage and asked them if I could sign up to their business tariff and if it was possible to port the number to BT at a later date. They assured me that this was possible. On that understanding I signed up.

Last week I received word from my landlord that I could move in as soon as I was ready. I set about ordering a fixed line from BT. I rang Vonage to find out how I would go about porting this number - they told me to ring BT and they would send the paperwork to Vonage directly.

I spoke with BT and unfortunately you end up speaking to a drone in a call centre - they were unsure whether I would be able to port this number across.

I am meeting a client next week and I needed to get business cards printed. I rang Vonage on Monday this week and asked them for more details. They assured me that there would be no problem porting my number to BT. The agent I spoke with even put me on hold before checking with another member of staff and assured me that this had happened a number of times before and that there would definitely be no problem porting the number across. I even informed him that I was getting stationary printed and that I needed to be sure I could keep my number.

I got a call from BT today who have told me that I can't port the number as it is a virtual number and not a static line.

I rang Vonage to clarify this and got a member of staff who identified himself as a member of the management team. He has given me his name and ID number. He told me it was not a virtual number. I asked him if it was a static line and he told me it was definitely a static line.

I asked the Vonage operator what a static line was and he told me he did not know what that meant. This has not left me with any confidence. I asked to speak to a manager and he told me he was the highest level of escalation and that he didn't know why I had come through to him at all.

I really need to hang on to my number - does anyone know if this is possible? If this is not possible - who can I contact at Vonage to escalate this - I certainly feel they should cover the cost of the stationary I have purchased.

HELP!!!
View user's profile Send private message
JohnnyP
New Forum Member
New Forum Member


Joined: Jul 07, 2005
Posts: 8
Location: London

PostPosted: Sun Jun 11, 2006 1:58 pm    Post subject: Reply with quote Back to top

I'm sorry to say that I believe you are stuck - from what I understand, at this point in time, you cannot port your number from Vonage to BT (or any other UK network operator).

You can always permanently divert your Vonage number to your new BT number and just use your Vonage line for outgoing calls.
View user's profile Send private message
jmelody
New Forum Member
New Forum Member


Joined: Jun 09, 2006
Posts: 2

PostPosted: Mon Jun 12, 2006 2:30 am    Post subject: Reply with quote Back to top

I don't want to use Vonage for outgoing calls as the call quality is far too variable for business critical calls.
View user's profile Send private message
skin06
Vonage Forum Senior
Vonage Forum Senior


Joined: Aug 27, 2006
Posts: 120
Location: Cheshire, UK

PostPosted: Mon Aug 28, 2006 3:17 pm    Post subject: number porting Reply with quote Back to top

Hello, I worked for a well known telecomms operator who regularly ported in and out with BT, BT will only port to certain operators that they have strict agreements with, and unfortunately Vonage is not one of them.
BT will only allow porting to Cable companies, e.g ntl: Telewest and maybe a handful of what they called Fixed line licensed operators.
Vonage are good, but Voip providers just do not yet have the clout in the UK. I suggest you permanently divert by using the simulring feature wih Vonage.
I hope this helps!


Regards

Graeme.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New DonaldCow
New Today 8
Yesterday 7
Total 99730

Who Is On Site
Visitors 87
Members 1
Total 88


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.19
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.78 Seconds and 773 Pages In The Last 60 Seconds
The Vonage VoIP Forum