Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
JHSanchez
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 20, 2004
Posts: 17

PostPosted: Thu Jun 08, 2006 3:45 pm    Post subject: Motorolla VT1000 Stops passing traffic Reply with quote Back to top

I have my VT1000 TA between my Linksys Cable Modem and my Linksys wireless router (WRT54G) and am using Comcast in the Tucson AZ area. Twice in the past two days, the TA stops passing ALL traffic until it is rebooted. In each case, I was on a Skype call from my PC (cabled not on wireless). Not only did the Skype call stop, but all other network traffic stopped as well. I have checked my network connection (MOS of 4.3 using Brix).

I talked to Vonage tech support and after explaining my configuration at least 5 times, the tech said my problem was due to the TA automatically trying to upgrade it's firmare which I thought was implausible. He said he would change my packet size and packetization rate which I also thought was not likely to help and sure enough it didn't.

Any ideas on this or how I can get a new TA?
Thanks
Jim

_________________
Jim Sanchez - Tucson, AZ
View user's profile Send private message
JHSanchez
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 20, 2004
Posts: 17

PostPosted: Thu Jun 08, 2006 3:51 pm    Post subject: Reply with quote Back to top

I forgot to include my Voip Test results
Download 6,319,056 bps
Upload 367,160 bps
QOS 99%
RTT 1 ms
MaxPause 56 ms

You ain't gonna have any problems from these number...
Jim

_________________
Jim Sanchez - Tucson, AZ
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Jun 08, 2006 6:23 pm    Post subject: Reply with quote Back to top

your network config is less than optimal. though it may not help your issue, you should have modem - wrt54g - mta, then setup qos with the wrt for the mta to have priority.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
JHSanchez
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 20, 2004
Posts: 17

PostPosted: Thu Jun 08, 2006 6:37 pm    Post subject: Reply with quote Back to top

It probably is not clear from my description but my TA is between my modem and my router so router MTA and QoS settings on the router would have no effect on Voip traffic from the TA. In any case, my MOS score is 4.3 which is just about perfect (perfect is 4.4) for G.729 codecs with is what I assume Vonage uses.

_________________
Jim Sanchez - Tucson, AZ
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Thu Jun 08, 2006 9:15 pm    Post subject: Reply with quote Back to top

I had the same problems almost 3 years ago with my VT1005. At the time there was a belief that the adapter was hanging during port scans. There were also some security issues. I moved it inside my router and all my problems disappeared.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Fri Jun 09, 2006 10:44 am    Post subject: Reply with quote Back to top

yeah, your mta is between your modem and router, which is less than optimal, especially with the mta. oh well, maybe now that someone else said the same thing you'll try it...
fwiw, mos is irrelevant, as the default is codec is g711.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
JHSanchez
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 20, 2004
Posts: 17

PostPosted: Fri Jun 09, 2006 10:55 am    Post subject: Reply with quote Back to top

John
So why does MTA matter when the Voip traffic does not go through the router? The TA should uses small packets anyway which should not be affected by MTA anyway. I am curious about what is the "optimal" MTA and how can you tell what MTA I'm using? Also, MOS is relevant since it is a measure of perceived call quality. I was an engineer with Nortel for several years and it certainly was important with their enterprise systems.

Thanks
Jim
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Fri Jun 09, 2006 4:03 pm    Post subject: Reply with quote Back to top

I can tell what mta you're using because it's in big bold letters in the subject of your post. the point here is that the mta is a poor router, designed for the average end user with a modem and one computer, preferably lightly used, so why would you put it in between your internet connection and good router? let your good router handle everything. anyway, you'd be hard pressed to find anyone recommending your setup with the possible exception of Vonage themselves so they can eliminate other user issues with routers. mos has nothing to do with your problem or where you put your mta. you can have a dialup connection and no Voip service at all and still have an mos score. it's irrelevant to this entire thread, your setup, and your issue.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
JHSanchez
Vonage Forum Associate
Vonage Forum Associate


Joined: Sep 20, 2004
Posts: 17

PostPosted: Fri Jun 09, 2006 4:19 pm    Post subject: Reply with quote Back to top

DUH - Kept thinking of MTU not MTA which I assume means Motorolla TA - my bad. Anyway, I got 6 Mbps this morning doing an FTP download so the TA sure ain't slowing down "normal" traffic. I believe the TA is defective plain and simple. I tend to believe that this arrangement is better in principal (maybe not in practice) because the TA can put Voip traffic "ahead" of data traffic and throttle large packets so the voice traffic doesn't have as much delay jitter.

In any case, it works fine except when it hangs and need rebooting so changing the location isn't going to make it die any less often.
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Jun 09, 2006 7:09 pm    Post subject: Reply with quote Back to top

JHSanchez wrote:
In any case, it works fine except when it hangs and need rebooting so changing the location isn't going to make it die any less often.


Isolating it from the Internet by putting it behind another router made it more reliable for me. So I disagree with your statement.

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Timbip
New Today 2
Yesterday 3
Total 99049

Who Is On Site
Visitors 97
Members 0
Total 97


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.84
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.79 Seconds and 577 Pages In The Last 60 Seconds
The Vonage VoIP Forum