What happened to the RTP300?!?

Posts: 1389 · Posted: Mon Jun 12, 2006 8:51 pm Post subject:

Just messing with you!

Posts: 4 · New Forum Member Joined: Jun 12, 2006 Posts: 4

I kind of feel like the loner here, but I've had nothing but problems with my RTP300 purchased in Jan 06! I live in Utah if thats any help in locating new ones. anyways, it keeps dropping the dial tone and screwing up my internet. after rebooting a million times, I started losing calls after a minute or so. It's been a really bad experience for me and I wish they had any kind of customer support.

Posts: 2 · New Forum Member Joined: Jun 14, 2006 Posts: 2

Sorry guys. I have a RTP300 and it ****. The first one I received from Vonage was DOA (bad power adaptor). They sent me a new one, and allthough it "works", I have issues with it all the time. First problem is that the MAC address cloning on it ****. My ISP locks the Cable Modem down to one MAC so I have to clone my working one. Well for some reason it works the first time, but when it renews it's IP (2 days later) the router freezes, and I have to reboot it. On the cable modem logs, it says "unautherized user". I got around that problem by giving my ISP the routers MAC instead of cloning the old one.

Second problem. The router gets hot as H3LL! I had it stacked on my other linksys (wrv54g) and it would overheat and crash every week. I'm telling you it would get hot enough to burn to the touch. I ended up putting it on a wire rack so air would circulate all around it. This has worked enough to keep it cooler.

Third problem. I now have it "stable" enough to have it work for 1 month straight. Problem is, thats not good enough for me. Every month I have to restart it, cause it gets unstable. By unstable I mean, no voicemail, no dial tone, calls not comming through.

It's just a hassle. When it works, it works good, but there are too many problems with it. The thing weighs like 2 ounces so you know there is about 10 cents worth of parts in there. To me it's just a cheap plasic thing that they mass produced with no quality in mind. I have a WRV54G and that thing is amazing. I think I had it running for a year straight without any problems. If Linksys made a product like that with Voip, I'd be all over it. But RTP300 is not that.

Posts: 114 · Posted: Wed Jun 14, 2006 3:00 pm Post subject:

I'm a little surprised at your experience with the RTP300. Since being a Vonage customer, I've gone through 3 units:

Motorola VT1005 (constantly lost sync with Vonage)
Linksys RT31P2 (stable, but sound quality was sub-par, white noise issue)
Linksys RTP300

I find the stability and sound quality of this unit to be top notch. I don't put anything on top of it (those little holes on top are there for a reason). I never have to reboot it. It just works.

Maybe when you had it stacked and caused it to overheat over, and over, and over, something inside broke.

I'm holding onto mine until it either breaks from old age or something amazingly new comes out. I'm not going to mess with something that's thus far close to perfection.

-Craig

Posts: 2 · New Forum Member Joined: Jun 14, 2006 Posts: 2

Outrun,
Wanna trade Very Happy

. I had the rtp300 on top of my wrv54g, so the vents were open. Does yours get hot? I mean mine gets so hot I can't even hold it. Oh yeah and another thing that ticks me off is those vision piercing blue LEDs on the front. I think I have permanent vison problems now after staring at those Very Happy

. Jeez, I don't even need a night light or a heater with this thing on. Anyway I guess all I'm saying is that the quality of the product (to me) is not as good as a regular Linksys you would purchase. Or maybe I just got another bum one. Just my experience with it.

Posts: 114 · Posted: Thu Jun 15, 2006 7:00 am Post subject:

Trade? No. Smile

I don't stack equipment due to the heat that these fan-less devices can put out. I have my WRT54G and RTP300 next to each other. The RTP300 gets warm, but never hot.

The RTP300 is very light and is all plastic, but that's not to say that it's build cheaply (but I don't have confidence that it would survive a 6 foot drop onto a hard floor). The Motorola VT1005 is a piece of plastic as well and just as light. The RT31P2 appeared to be made of thicker plastic.

It's the internals that matter more, and from what I hear, the internals of the RTP300 are much better than the RT31P2. The sound quality and lack of echoing proves it to me. When calling my mom about 4 towns away, she would always get an echo on her side with the RT31P2. After getting the RTP300, the echoing still existed until a magical firmware (I believe .50) fixed it for good.

-Craig