Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Olgaboita Posted:
Here and ended the
craze week in new
York in 2017.
Great week I'll
tell you, but not
...

In The Forum:
Hard Wiring - Installation
Topic:
Inexperienced York Fashion Week 2017
On Feb 19, 2017 at 15:11:00

JeffreyNuh Posted:
Це
83;ый
де
85;ь
ег
86;
...

In The Forum:
Hard Wiring - Installation
Topic:
фото д&
On Feb 19, 2017 at 14:44:51

Aaronjanic Posted:
Мы
пр
80;се&
#1083;и
за
...

In The Forum:
Hard Wiring - Installation
Topic:
имена &
On Feb 19, 2017 at 00:21:48

Martintet Posted:
Гл
03;дя
ме
78;ду
...

In The Forum:
Hard Wiring - Installation
Topic:
откро&
On Feb 18, 2017 at 08:15:59

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Hard Wiring - Installation
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 05:27:24

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Vonage
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:51:28

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 18, 2017 at 04:25:08

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 13:06:26

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:54:19

BigNewsMof Posted:
BREAKING
NEWS!!!!!!!! ->
http://breakingnew
s.goohle.co.ua
...

In The Forum:
Fax - Tivo - Alarms
Topic:
BREAKING NEWS!!!!!!!! -> http://breakingnews.goohle.co.ua
On Feb 17, 2017 at 05:33:48


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Tue Jun 06, 2006 1:56 pm    Post subject: Slow answer by voicemail, no dashboard service anouncements Reply with quote Back to top

I just had a caller comment that they had called earlier, but were not able to leave a voicemail. I made a test call to my number (while it was in use), and to my surprise, it rang several times rather than going straight to voicemail.

Once it did answer, there was a click, followed by a long period of silence. Finally, after about half a minute, my recorded greeting started. I can certainly understand why the caller thought that the voicemail was not working.

Looking for the reason, I logged in to my web account, but there were no service announcements. Interestingly, under both "Received Calls" and "Placed Calls", there were messages as follows:

----------
Call Activity information is temporarily unavailable. This information should be available shortly. We apologize for any inconvenience and thank you for your patience.
----------

So, obviously there is SOME service issue, if only with the call history. My question is, why don't either of these problems appear in the service announcements area?

Failing that, how can one tell if the voicemail problem is being addressed...or when it can be expected to work properly?

Is anyone else having this slow voicemail response problem?
View user's profile Send private message
genericadm
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 19

PostPosted: Tue Jun 06, 2006 5:04 pm    Post subject: Re: Slow answer by voicemail, no dashboard service anounceme Reply with quote Back to top

MrMark wrote:
Is anyone else having this slow voicemail response problem?


I just called my Vonage number and I could hear the call transfer over to voicemail in about the same time (number of rings), but after hearing the click-over transfer, there was about a 5-10 second delay before my greeting was played.

Yeah, if I was a regular inbound caller, I'd think the call got disconnected or something was wrong.

****!
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Tue Jun 06, 2006 5:24 pm    Post subject: Reply with quote Back to top

I just tried it again, and this time it answered immediately and the lag before the recorded greeting was less than a second...'not sure what was wrong...never did see anything on my dashboard...

Sigh...I wonder if I need to monitor this...(?) It would be nice if it would just work, without need to worry about it.
View user's profile Send private message
genericadm
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 19

PostPosted: Tue Jun 06, 2006 5:53 pm    Post subject: I wish it would "just work" too Reply with quote Back to top

MrMark wrote:
I just tried it again, and this time it answered immediately and the lag before the recorded greeting was less than a second...'not sure what was wrong...never did see anything on my dashboard...

Sigh...I wonder if I need to monitor this...(?) It would be nice if it would just work, without need to worry about it.


I wish it would "just work", too.

I just signed up for Vonage yesterday. I got it up and running right away, but I have a long and versatile background with computers and routers and had done a lot of research, especially in these forums, about what to expect.

With that said, I'm still noticing peculiarities, glitches, and problems that make Vonage Voip a difficult user experience. Someone like my mom would never be satisfied with Vonage Voip because it doesn't "just work" like her connection from the phone company.

Me, I'm willing to try it out and maybe even endure for the $ savings, but even I have my limits and I'm starting to see how managing or dealing with Vonage regularly might eat up enough of my time and patience to erode the $ value I'm supposedly saving.

For Vonage or any other Voip to succeed long-term, they're going to have to improve the "just work" factor.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Wed Jun 07, 2006 9:35 am    Post subject: Re: I wish it would "just work" too Reply with quote Back to top

genericadm wrote:
...For Vonage or any other Voip to succeed long-term, they're going to have to improve the "just work" factor.


Well said!

I remain enthusiastic about the concept. In fact, I currently have four Vonage lines of my own and two more that I am responsible for.

Even so, I am less than enamoured of the execution. If only there were some way to get feedback to the people who can make a difference...I wonder if that would help. Some of the issues are just the result of poor policy...those would be easy to fix.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Thu Jun 08, 2006 5:27 pm    Post subject: Reply with quote Back to top

Okay, so it's doing it again...is anyone else having this problem today?
View user's profile Send private message
genericadm
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 19

PostPosted: Thu Jun 08, 2006 7:09 pm    Post subject: No delay today. Reply with quote Back to top

MrMark wrote:
Okay, so it's doing it again...is anyone else having this problem today?


I just tried my #. No delay this time. Works as it should. Could be an on-again, off-again problem that Vonage won't post a Service Announcement for.

One of my biggest pet peeves is when companies have "Service Status" pages and don't bother to put service information in them. It's like they're living in denial, thinking that if they don't post there's a problem it doesn't exist or it will go away.

S T O O P I D ! (sic).
View user's profile Send private message
JuggernautJohn
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 16, 2005
Posts: 11

PostPosted: Thu Jun 08, 2006 8:55 pm    Post subject: Reply with quote Back to top

I have the same thing happen to me when I call home from work. Sometimes a long delay before my greeting is played. Agreed Vonage needs to make this 100%.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New melissaqw4
New Today 7
Yesterday 13
Total 99722

Who Is On Site
Visitors 91
Members 0
Total 91


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.19
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.85 Seconds and 560 Pages In The Last 60 Seconds
The Vonage VoIP Forum