Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
AaronzKix Posted:
impotence forum
viagra black
viagra without
prescription
is viagra the
...

In The Forum:
Vonage
Topic:
Allow low-priced pill generic no remedy
On Jan 15, 2017 at 14:09:05

Bobbiedet Posted:
rz7433bw6925 <a
href="
http://lev365.com
">buy
levitra</a>
...

In The Forum:
Vonage
Topic:
levitra online specials
On Jan 15, 2017 at 10:43:27

Bobbiedet Posted:
rs7458 et409
payday loan online
wk2018 gs2575
xs7015 online
pharmacy nz2685
...

In The Forum:
Vonage
Topic:
genpharma finasteride hair loss
On Jan 15, 2017 at 07:49:31

Bobbiedet Posted:
ok3155rc7615 <a
href="
http://buy-viagra-
iner.com ">buy
cheap
viagra</a>
...

In The Forum:
Vonage
Topic:
buy levitra computer
On Jan 14, 2017 at 15:59:29

Ridgepr Posted:
...
In The Forum:
Vonage
Topic:
The best essay writing service. 11895 likes!
On Jan 14, 2017 at 10:28:23

Bobbiedet Posted:
lt5426yd9443 <a
href="
http://ciali3.com
">online
pharmacy</a>
...

In The Forum:
Vonage
Topic:
diabetes cialis tablets
On Jan 14, 2017 at 09:36:32

GalenSi Posted:
...
In The Forum:
Vonage
Topic:
IMHO, the best paper writing service. 17906 likes!
On Jan 14, 2017 at 09:30:36

Bobbiedet Posted:
ha3824
http://buy-viagra-
iner.com pfizer
viagra
pa6398do9843
pd3587
http://paydl01.com
...

In The Forum:
Vonage
Topic:
online pharmacy viagra
On Jan 14, 2017 at 06:47:30

Bobbiedet Posted:
fs4995 xs3447
ohio payday ballot
ks7793 af9602
vw1425 buy cheap
levitra wp526
...

In The Forum:
Vonage
Topic:
buy cialis online mexico
On Jan 14, 2017 at 02:26:14

KrystalDog Posted:
Buy Trileptal
Online Saturday
Delivery ->
Trileptal
overnight no
consult
...

In The Forum:
Vonage
Topic:
Buy Trileptal Online Saturday Delivery -> Trileptal overn
On Jan 13, 2017 at 14:05:35


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Tue Jun 06, 2006 9:37 am    Post subject: Dropped Outbound calls Reply with quote Back to top

Greetings

I've tried every troubleshooting tip in "Features" several times. But outbound calls still get dropped after 90-120 seconds - every time. It's been going on for over a week.


Location : Bangor, Maine
ISP: Adelphia Cable
1.5 - 3.5 Mbps
Modem: RCA DCM 315R
Adapter: Linksys RT P1 32
Adapter is plugged into switched port of Microsoft 802.11B wireless router. It won't work at all when plugged directly to modem, or between modem and router.

Vonage's speed test won't run - though my Java is all up to date.


Here's another I Googled:


Speed test statistics
---------------------
Download speed: 3106840 bps
Upload speed: 443840 bps
Quality of service: 96 %
Download test type: socket
Upload test type: socket
Maximum download pause: 51 ms
Average download pause: 11 ms
Minimum round trip time to server: 72 ms
Average round trip time to server: 142 ms

Voip test statistics
--------------------
Jitter you --> server: 6.3 ms
Jitter server --> you: 8.6 ms
Packet loss you --> server: 0.0 %
Packet loss server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 5
Estimated MOS score: 3.9


I've had it for 15 months with no problems at all. This test seems to point at a hardware issue. But what do I know?

I will try Walmart today for another adapter. (They're good about returns....)

Thanks.
View user's profile Send private message
dheiy
Vonage Forum Master
Vonage Forum Master


Joined: May 23, 2006
Posts: 253

PostPosted: Tue Jun 06, 2006 11:24 am    Post subject: hi Reply with quote Back to top

pls try this, this might help you. pls contact your internet service provider and ask what DOCSIS are you currently using..because sometimes this can affect the call. if the DOCSIS is 1.1 or higher, you have the better one but if not ask them to provide you the higher versions.

if this wont work. try to simplify your setup. remove all the devices around your Vonage device and all the device connected into it (hus,switches routers). just connect it directly into the internet modem.

if this still dont work. adjust your bandwidth in your web account call the tech support and ask them to adjust your settings to the highest level(jitterlevel, codec and the packet size).

also, remove all electronic devices away from the router atleast 2 or more meters away (including the phone that you use)because this might interfere the signals inside the device.

still, if this wont work,if there is an available phone port on the Vonage adapter,then switch phone ports and inform the tech support so that they can change the settings also.

also, ensure all the wires are free of damages and the cables are firmly connected to the ports.

make sure that the device is well ventilated.

do not download anything or share files while using the phone because this might lessen the signals that is coming from the router.

in case this things wont work just inform me.
so that i could research again.

dheiy
View user's profile Send private message
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Tue Jun 06, 2006 6:19 pm    Post subject: Reply with quote Back to top

Thank you for your time. I can't call my ISP - no phone. But it was all fine for 15 months. Nothing has changed with my ISP.

Been there - done all of what you said - several times. I also forgot to mention that I now have the adapter in a DMZ.

I just bought another Vonage adapter, to troubleshoot the hardware end of it. But on opening the box, I read that I must call an 800 number in order for an existing customer to set it up.

How can I do that, if I don't have a phone???

I guess I'll have to declare my credit card stolen, in order to cancel my Vonage account, (since I can't call them) and then just get a cell phone with a good monthly rate.

I can change my Adelphia Cable to Verizon DSL, and save $20 a month. But I'll stay away from THEIR Voip!

Thanks for your answer. I wonder if some vengeful customer lost a lot of money on that IPO, and found some way to take revenge and sabotage Vonage?
View user's profile Send private message
holler
Full Forum Member
Full Forum Member


Joined: Apr 27, 2005
Posts: 72

PostPosted: Tue Jun 06, 2006 6:26 pm    Post subject: try vonage.com Reply with quote Back to top

Hi,

There is no need to call CS, you can register it online by choosing retail activation link and choose add a retail device to your acct. and follow the process/
View user's profile Send private message Send e-mail ICQ Number
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Tue Jun 06, 2006 6:45 pm    Post subject: Reply with quote Back to top

If I could find such a link, I would click it. After much searching, I found a list of adapters to set up, but mine (PAP2) isn't on the list.

I then finally was able to find that I should go to "Vonage.com/activate" so I did. But I was informed that this place no longer existed.

No luck with Google, either.

There just is no "Activation" link on Vonage.com.

NEVER MIND - I found it. You have to log out first.
View user's profile Send private message
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Tue Jun 06, 2006 7:43 pm    Post subject: Reply with quote Back to top

OMG - what a nightmare. I went throught the activation wizard and set up my new adapter.

Nothing.

I tried every configuration - new position, new cables, new phone cords, etc etc etc. All I get is a solid ethernet light, a blinking power light, and no phone light at all.

So I tried to set it up as it was before with my old adapter- at least then I could make 90 second phone calls out , and get incoming calls. But the activation wizard just told me that the MAC address which I have been using for 15 months is suddenly not valid.

Now I have no phone at all - not even for an emergency.

I just emailed CS and told them that if they did not cancel me right away, that I would notify the BBB and declare my credit card stolen.
.

It only works when it works. When it doesn't you're out of luck.

Of course, I remember when I moved in here, I was without a telephone for over 2 weeks, because someone in an office somewhere had given me a long distance phone number.

After $90 worth of calls on the cell phone I had then, it was finally a Verizon operator who informed me what the trouble was. Rolling Eyes
View user's profile Send private message
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Tue Jun 06, 2006 8:07 pm    Post subject: Reply with quote Back to top

But wait!!! On the 7th reset, it suddenly started to work.

Wil it KEEP working???

We can only pray!

Thank you fro your help.

What an ordeal.... Confused (the router, cable, modem, etc are on the floor behind this big, heavy entertainment center, with no light, and the flashlight batteries just went.)
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Tue Jun 06, 2006 9:09 pm    Post subject: Reply with quote Back to top

My guess is that when you registered the new adapter Vonage immediately discontinued service to the old one but took awhile to enable service to the new one. If that's the explanation, it should keep working.

Please let us know if the new adapter solves the problems you've been having.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Mainer
Vonage Forum Associate
Vonage Forum Associate


Joined: Jun 06, 2006
Posts: 12

PostPosted: Wed Jun 07, 2006 3:41 pm    Post subject: Reply with quote Back to top

OH! Please, pLease please let that be it!

It cost more than $30 in pay-as-you-go cell phone charges.

I don't suppose there's any guarantee on the first adpter? (It's 15 months old)

I simply have to move the router, etc to a more accessible place, and buy a decent flashlight.

Thanks!
View user's profile Send private message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Jun 07, 2006 7:48 pm    Post subject: Reply with quote Back to top

Was the original adapter from Walmart? If so, they might agree to take it back. I doubt that there's any warrantee left on it if you got it from Vonage.

Don't forget to let us know if the new adapter fixes your problem.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New Scottmus
New Today 3
Yesterday 9
Total 99385

Who Is On Site
Visitors 80
Members 0
Total 80


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 7.83
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.72 Seconds and 438 Pages In The Last 60 Seconds
The Vonage VoIP Forum