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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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ddawatson
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New Forum Member


Joined: Jun 05, 2006
Posts: 1

PostPosted: Mon Jun 05, 2006 4:43 pm    Post subject: Decided to Cancel Service after 18 Months Reply with quote Back to top

I initially bought into the idea of using this alternative technology that was flexible, cost effective and pretty slick. But after experiencing 18 months of lackluster voice quality service - I am going back to Verizon.

This technology is NOT ready for prime time home usage.

Sick of dropped calls, ghosting of conversations and the need to tweak and adjust settings, replacing phones, diagnostics, etc.

Sick of dealing with outsourced Indian operators who soon or later need to forward me back to US tech support staff.

My time is too valuable and patience is at end.

Good luck.
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paul248
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Joined: Nov 25, 2004
Posts: 644
Location: Mountain View, CA

PostPosted: Tue Jun 06, 2006 9:11 pm    Post subject: Reply with quote Back to top

Meh, well it works fine for some people.
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rolands
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Joined: Feb 15, 2005
Posts: 87

PostPosted: Tue Jun 06, 2006 10:01 pm    Post subject: Reply with quote Back to top

My neighbor is going back to AT&T after about 5 months of lackluster service and quality.

I have been very fortunate. I've been very happy with the service and quality.

It's just the recent Caller ID issue with the names not showing that has been fustrating me.

Just curious to anyone, has Vonage's crappy IPO given you a negative sentiment about Vonage in general?

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Roland
Vonage User Since: January 23, 2005
ISP: Insight Broadband (IN) - 10Mb/1Mb
Vonage Hardware: Linksys WRT54GP2
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LuisPR
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Joined: Oct 08, 2004
Posts: 292

PostPosted: Tue Jun 06, 2006 10:06 pm    Post subject: Reply with quote Back to top

rolands wrote:
Just curious to anyone, has Vonage's crappy IPO given you a negative sentiment about Vonage in general?


Nope
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strange_69
Vonage Forum Master
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Joined: Mar 07, 2004
Posts: 188

PostPosted: Wed Jun 07, 2006 12:55 am    Post subject: Reply with quote Back to top

rolands wrote:
Just curious to anyone, has Vonage's crappy IPO given you a negative sentiment about Vonage in general?


HELL NO!!! I've been totaly entertained by the whole thing. Lol What I think is funny is how many people have their panties in a knot cause they KNOWINGLY TOOK A RISK and it didn't pay off for them so now they are throwing a hissy fit. Oh well, let's all be adults here. I mean, if you don't get your way you can always sue them, right. Gotta luv the USA.

_________________
Verizon didn't want to spend a little money on me so now I don't spend my money on them.
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rolands
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Joined: Feb 15, 2005
Posts: 87

PostPosted: Wed Jun 07, 2006 8:28 am    Post subject: Reply with quote Back to top

strange_69 wrote:
What I think is funny is how many people have their panties in a knot cause they KNOWINGLY TOOK A RISK and it didn't pay off for them so now they are throwing a hissy fit.


I hear you! Just imagine if there was a lawsuit everytime someone lost money in the stock market!!!

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Roland
Vonage User Since: January 23, 2005
ISP: Insight Broadband (IN) - 10Mb/1Mb
Vonage Hardware: Linksys WRT54GP2
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booma
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Joined: Apr 23, 2006
Posts: 171
Location: Andover, MA, USA, Earth

PostPosted: Wed Jun 07, 2006 12:01 pm    Post subject: Reply with quote Back to top

I've had Vonage for just over a month -- maybe 6 weeks now. For the most part I am pleased with the phone service. I am lucky since all I did was plug in the adapter, plug in my phones, and it has worked. I did have to call tech support twice to fix volume related problems with the Motorola VT2442 adapter, but even those experiences weren't too awful -- they could have and should have been better.

I agree with what ddawatson says that Vonage is not ready for prime time. I'm willing so far to put up with a few quirks -- like a couple of calls here and there where people calling me can't hear me when I answer, or the caller ID showing up some random Manhattan number when I call someone else. For the annual savings, I'll put up with those few things -- but that's about it. Any more and I'll jump ship. My savings is only on the order or $10 to $15 per month -- so for the added $120 to $200 per year in savings it's just not worth the hassle of having to deal with horrible customer care, and mediocre phone service.

From my perspective I remain cautiously optimistic that Vonage will live up to their claim of saving me money, but if they slip any more on performance or service they're out. I'll end up paying the $40 cancellation fee, but that will be it for Vonage.

Do you suppose any Vonage people read these posts and take note? I hope so, it's the only reason I spend my time writing them...

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Marla
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PostPosted: Wed Jun 07, 2006 7:04 pm    Post subject: Vontage Reply with quote Back to top

I am a new user and someone clueless of this whole deal. This was my husbands idea as people he works with say it is great. I did the hook up all on my own but now am unsure of how to procede. I have a dial tone and am able to call out on the phone hooked to the Vontage router. Am I supposed to disconnect my Verizon Phone line in my basement at the interface now? Now can I call Verizon and turn off my phone service? I had read somewhere in the Vonage material that you shouldn't turn off your regular phone account until you were assured that the Vonage was working. Being that I have dial tone and can call out I'm assuming that I'm all set. I have chosen to keep my old phone number so how does that work.... Help
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reebok
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Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Thu Jun 08, 2006 8:31 am    Post subject: Reply with quote Back to top

you should start a new thread.

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taylor2767
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Joined: May 05, 2005
Posts: 400

PostPosted: Thu Jun 08, 2006 11:02 am    Post subject: Re: Vontage Reply with quote Back to top

Marla wrote:
I am a new user and someone clueless of this whole deal. This was my husbands idea as people he works with say it is great. I did the hook up all on my own but now am unsure of how to procede. I have a dial tone and am able to call out on the phone hooked to the Vontage router. Am I supposed to disconnect my Verizon Phone line in my basement at the interface now? Now can I call Verizon and turn off my phone service? I had read somewhere in the Vonage material that you shouldn't turn off your regular phone account until you were assured that the Vonage was working. Being that I have dial tone and can call out I'm assuming that I'm all set. I have chosen to keep my old phone number so how does that work.... Help



Don't cancel your service until your phone# has ported to Vonage.

You can disconnect Verizon at your phone interface box and then plug the Vonage unit into one outlet which will feed the rest of your phone jack outlets.
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