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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
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In The Forum:
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Topic:
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In The Forum:
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Topic:
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Xebec
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Joined: Jun 13, 2004
Posts: 2

PostPosted: Sun Jun 13, 2004 12:26 am    Post subject: Unable to connect from behind DLink Router Reply with quote Back to top

Hello all!

I have the following issue:

I placed my ATA in from of my DLink DI-604 routed and I can connect to Vonage but I cannot get my internet connection (PPPoE DSL) through to my router. So...

I moved the ATA behind the DLink and I was able to connect to the internet. However, I cannot get past the 2-blink stage on the ATA. The ATA is on the DLink (I see the MAC address in the DHCP table.) However, the status page on the ATA has no IP address, Gateway, etc.

I attempted to forward the ports indicated on the Vonage page, but my DLink router is very different from my old Linksys. I'm stumped by which option is port forwarding (is it the Firewall tab or the Applications tab?), and by this whole "public port" thing. (On the linksys, you set the IP address and the port. On this new DLink, there's things like Source IP, Destination IP and the above mentioned "Public Port".)

Can anyone help me out? I'm lost...
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Xebec
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Joined: Jun 13, 2004
Posts: 2

PostPosted: Sun Jun 13, 2004 4:50 pm    Post subject: Reply with quote Back to top

Actually, I just got off the phone with Vonage about 15 mins ago. Spent 1hr 30 mins with one person who didn't really help before I got disconnected. When I called back, a service person named Brad was able to solve my problem in 15 mins.

Basically, they had me reset my router and my MTA to factory default, before assigning a static IP to the MTA. Then they had to reset something on their end. Everything is working now, and no special Port Forwarding was required.

Thanks for the response, though!
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