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98wongjf
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PostPosted: Sat Jun 03, 2006 8:52 pm    Post subject: Connecting Two VoIP devices with 1 DLS modem Reply with quote Back to top

I'm in Markhm, Ontario (near Toronto). My ISP is Rogers Hi-Speed. My 4 computers at home are connected wirelessly via a "Network Everywhere" (www.networkeverywhere.com) wireless router.

I have recently received the Vonage Voip system (Motarolla VT1005). I am currently running a Non-Vonage Voip system (by Nortel Network) from another company. I have only 1 DSL modem (Motorola) at home. Is there a way I can connect them both?
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Steve48
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PostPosted: Sat Jun 03, 2006 9:05 pm    Post subject: Re: Connecting Two VoIP devices with 1 DLS modem Reply with quote Back to top

98wongjf wrote:
I'm in Markhm, Ontario (near Toronto). My ISP is Rogers Hi-Speed. My 4 computers at home are connected wirelessly via a "Network Everywhere" (www.networkeverywhere.com) wireless router.

I have recently received the Vonage Voip system (Motarolla VT1005). I am currently running a Non-Vonage Voip system (by Nortel Network) from another company. I have only 1 DSL modem (Motorola) at home. Is there a way I can connect them both?


You haven't told us much about the wireless router and nothing about the Nortel adapter. However, if the wireless router has wired ethernet ports as well as the wireless service, you should be able to plug both adapters into it and get service on both. (That's certainly the case for the VT1005.) If the wireless doesn't have wired ports, then you'll have to give us more information, like how you have it wired now and whether the Nortel unit is also a router.

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98wongjf
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PostPosted: Sat Jun 03, 2006 9:30 pm    Post subject: Re: Connecting Two VoIP devices with 1 DLS modem Reply with quote Back to top

Steve48 wrote:
98wongjf wrote:
I'm in Markhm, Ontario (near Toronto). My ISP is Rogers Hi-Speed. My 4 computers at home are connected wirelessly via a "Network Everywhere" (www.networkeverywhere.com) wireless router.

I have recently received the Vonage Voip system (Motarolla VT1005). I am currently running a Non-Vonage Voip system (by Nortel Network) from another company. I have only 1 DSL modem (Motorola) at home. Is there a way I can connect them both?


You haven't told us much about the wireless router and nothing about the Nortel adapter. However, if the wireless router has wired ethernet ports as well as the wireless service, you should be able to plug both adapters into it and get service on both. (That's certainly the case for the VT1005.) If the wireless doesn't have wired ports, then you'll have to give us more information, like how you have it wired now and whether the Nortel unit is also a router.


The router is a Network Everywhere model: MWR04B router. It has a 4-port switch. There's really not much info I got from the Nortel system.

Right now (without Vonage) the only way the set up will work is

Internet -> Motorola SB5100 (Cable modem) -> Nortel (voip) -> Network Everywhere NWR04B (wireless router) -> computers...
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outerfire
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PostPosted: Sat Jun 03, 2006 11:42 pm    Post subject: Reply with quote Back to top

There are a few ways you can do this.

Probably the way I'd try would be plugging both Voip boxes into the NWR04B. I think that is the easiest and might as well try that first.

IOW, run Internet -> Motorola SB5100 -> NWR04B -> 2 Voip boxes and computers.
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98wongjf
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PostPosted: Sun Jun 04, 2006 8:55 am    Post subject: Reply with quote Back to top

outerfire wrote:
There are a few ways you can do this.

Probably the way I'd try would be plugging both Voip boxes into the NWR04B. I think that is the easiest and might as well try that first.

IOW, run Internet -> Motorola SB5100 -> NWR04B -> 2 Voip boxes and computers.


I followed your instruction and here's my setup...

Internet -> Cable modem -> NWR04B -> 2 Voip boxex

Now both Voip boxes are having trouble registering to the servers.

Do you think it's a problem with my router?
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outerfire
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PostPosted: Sun Jun 04, 2006 11:11 am    Post subject: Reply with quote Back to top

Rats.

Could be the router. Could be configuration. Are you are connecting to the Internet wirelessly through this setup?

Just to confirm. A network cable goes from the SB5100's Ethernet port to the NWR04B's "Internet" port. Another network cable attached goes from the NWR04B's LAN ports 1-4 (Maybe use #2 as personally, I'd skip #1 to avoid uplink confusion), to the VT1005 WAN port. (Additionally, another cable from the NWR04B's LAN (#3 perhaps), port to your other Voip box.

This is where it gets interesting. If this above is all correct, then you'll need to rule out configuration. I'll talk Motorola first. It's probably easiest if you can connect a computer directly to the VT1005 (PC port) as you'll have to check some configuration there as well as log into the router and verify some settings on the NWR04B.

Perhaps, I should pause and wait to verify the above, and look at referencing some other posts on site. Also, when the Vonage box is plugged in, what series of light flashing does it achieve?
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Steve48
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PostPosted: Sun Jun 04, 2006 1:12 pm    Post subject: Reply with quote Back to top

Also, is the Nortel wireless set up as a DHCP server, and is each adapter set up to receive its IP dynamically?

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98wongjf
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PostPosted: Sun Jun 04, 2006 4:09 pm    Post subject: Reply with quote Back to top

outerfire wrote:
Rats.

Could be the router. Could be configuration. Are you are connecting to the Internet wirelessly through this setup?

Just to confirm. A network cable goes from the SB5100's Ethernet port to the NWR04B's "Internet" port. Another network cable attached goes from the NWR04B's LAN ports 1-4 (Maybe use #2 as personally, I'd skip #1 to avoid uplink confusion), to the VT1005 WAN port. (Additionally, another cable from the NWR04B's LAN (#3 perhaps), port to your other Voip box.

This is where it gets interesting. If this above is all correct, then you'll need to rule out configuration. I'll talk Motorola first. It's probably easiest if you can connect a computer directly to the VT1005 (PC port) as you'll have to check some configuration there as well as log into the router and verify some settings on the NWR04B.

Perhaps, I should pause and wait to verify the above, and look at referencing some other posts on site. Also, when the Vonage box is plugged in, what series of light flashing does it achieve?


Here's the funny thing. When I plug it in the way you've suggested, both Voip boxes seem to work, but when I start to surf the web, I lost connectivity on both boxes. It's weird.

I brought a D-Link router just to try out today. I got connectivity on both boxes, but I lost my ability to serve the Internet. Seems like it's one or the other.

Btw, Vonage customer service is absolutly terrible. It's clear that they've outsourced it to some shop in India and they have absolutely no knowledge. All they do is read answers off the screen.

And I hate how they keep pushing me for one more line, both cust service and tech support. I can't even get my 1st line to work, why the heck would I want a second!?

Anyway...that's my rant...

Any other suggestion? I've already spent two days on this. A few more try, I'll give up and return the Vonage system.
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outerfire
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PostPosted: Sun Jun 04, 2006 7:04 pm    Post subject: Reply with quote Back to top

98wongjf wrote:

Btw, Vonage customer service is absolutly terrible. It's clear that they've outsourced it to some shop in India and they have absolutely no knowledge. All they do is read answers off the screen.


And some users would call that an understatement. Wink

1 quick question, and then probably we'll have to do some configuration checks. Are you using a cordless phone? (Just need to rule out that possibility before accessing router/ata settings)
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98wongjf
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PostPosted: Mon Jun 05, 2006 8:46 am    Post subject: Reply with quote Back to top

outerfire wrote:
98wongjf wrote:

Btw, Vonage customer service is absolutly terrible. It's clear that they've outsourced it to some shop in India and they have absolutely no knowledge. All they do is read answers off the screen.


And some users would call that an understatement. Wink

1 quick question, and then probably we'll have to do some configuration checks. Are you using a cordless phone? (Just need to rule out that possibility before accessing router/ata settings)


Yes. I'm using a 900 Hz cordless phone.
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