I wanted to call your attention to our upgraded vonage-forum.com/voip-speed-test.html" rel="nofollow" target="_blank" class="postlink">VoIP Speed Test.
Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.
The advanced report screen will be configured in the next day or so with a "Copy to Clip Board" button so you can easily paste the results in the forums.
I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.
For those of you that are interested in the details behind the results, the following are the tests parameters:
The test is located in Washington DC
The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.
75,000 bytes is used to calculate the number of supported VoIP lines.
Other variables:
voip lines simulated =1
voip bytes per packet =8
voip simulation seconds =10
voip packets per second =75
_________________ Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000
Last edited by dconnor on Wed Aug 30, 2006 3:02 pm; edited 1 time in total
That is a neat-looking test...but if one's "jitter" tests as "too unpredictable", what is one to do?.
Same issue here, everything looks great(12Mb down, 2mb up, 0 packet loss, however Network Jitter averaging over 100ms with many people saying my voice is breaking up on their end. Called Optonline and Vonage for assistance: Optimum claims "no problem" at their end; Vonage says contact your ISP, "not our problem".
I've tried the normal and high voice quality settings on the Vonage Account settings without any noticeable difference. Additionally I just turned off the QOS from 128 in the RT31P2 because the Vonage speed test gave results of 32KBS(yes KBS) down and 1.23 MBS up while talking on the phone. Things got back to normal after shutting QOS, even while taking on the phone.
This begs the question: How does someone go about getting this fixed?
BTW does anyone know the URL or DNS with this test? I want to run some of my own tests.
_________________ Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone
Having had a look at the FAQ for this app on the MyVoIPSpeed site it seems to me that the test is run over a TCP/IP connection. While that's a useful indicator, bear in mind that Vonage (like most VoIP services) actually use UDP.
The jitter figures, being TCP, can probably be ignored for VoIP purposes to be honest as TCP/IP is a handshaking protocol - UDP isn't. In fact the throughput of a UDP stream can be almost double that of TCP (that's why UDP is used for time-sensitive streaming like voice or video).
So I wouldn't totally rely on it.
That said, it's a handy rough and ready guide and thanks to the forum owner for hosting it.
One key point to remember is that ADSL by it's very nature is asynchronous which means you cannot upload and download at the same time. A network connection is only as good as the weakest link, which means your upload speed (usually the lowest of the two) is actually the important number to look at.
Quote:
This begs the question: How does someone go about getting this fixed?
As long as your router is providing QoS to your (Vonage) phone then you want to leave that switched on. The test is telling you that your QoS is doing it's job correctly - the test upload/download is being throttled by your router, which is exactly what should happen.
If you have audio problems, and you feel that your broadband provider is a good one and service quality should be better, then I'd take a look at your router QoS settings....
Well...speaking for myself, I would not be willing to put up with the malfunctioning QOS that is built into the RT31P2. If I am reading the meaning of your "B"s correctly, it seems to be reducing a 12 Mbps connection to a .32 Mbps connection!
When I use QOS on my separate router, it correctly reduces the available bandwidth only by the amount that the Vonage connection requires.
Well...speaking for myself, I would not be willing to put up with the malfunctioning QOS that is built into the RT31P2. If I am reading the meaning of your "B"s correctly, it seems to be reducing a 12 Mbps connection to a .32 Mbps connection!
When I use QOS on my separate router, it correctly reduces the available bandwidth only by the amount that the Vonage connection requires.
Yes, that number is correct 32k BITS per second!
I know I should put the RT31P2 behind something, but I'm about out of outlets and equiptment space. What are you using for a router?
_________________ Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone
Last edited by ArnB on Fri Jun 02, 2006 11:56 am; edited 1 time in total
dconnor Site Admin
Joined: Mar 05, 2003 Posts: 2135
Location: The Beach
_________________ Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000
As long as your router is providing QoS to your (Vonage) phone then you want to leave that switched on. The test is telling you that your QoS is doing it's job correctly - the test upload/download is being throttled by your router, which is exactly what should happen.
IMHO not when the faulty RT31P2 throttles the download speed from 12M bits per second to 32K bits per seconds. With QOS off my voice download quality is the same as with it on, so why bother since the QOS is only for my LOCAL network and I have a 12 Meg+ connection. If however I was using my ISP for voice, then I get QOS done over their network(even with QOS off in my router) for voice packets and it may truly matter.
_________________ Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone
Last edited by ArnB on Fri Jun 02, 2006 12:00 pm; edited 2 times in total
I was really wanting to know how to get the Jitter problem fixed-suggestions?
As it's own topic in this forum, you will find dozens of people who will be able to assist you much better than me.
_________________ Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
For Vonage UK the number is 0808 168 1000
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New bobodaclow New Today 5 Yesterday 6 Total 55101 Who Is On Site Visitors 246 Members 1 Total 247
High-speed Internet required. Unlimited calling subject to normal residential use. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details. Alarms, TTY and other systems may not be compatible.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage Free
Month sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage Free Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.51 Seconds and 187 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 5
Yesterday 6
Total 55101
Who Is On Site
Visitors 246
Members 1
Total 247
-0.04