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dconnor
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PostPosted: Thu Jun 01, 2006 6:29 pm    Post subject: UPDATED: VoIP Speed Test Reply with quote Back to top

I wanted to call your attention to our upgraded VoIP Speed Test.

Instead of the simple upload/download test, this one has all the reporting that is needed to diagnose ISP issues such as Jitter and Packet Loss.

The advanced report screen will be configured in the next day or so with a "Copy to Clip Board" button so you can easily paste the results in the forums.

I would like to thank the following members for giving valuable input during the beta testing: reebok, Steve48, NateHoy, VonageTPA, Trowski and scerruti.

For those of you that are interested in the details behind the results, the following are the tests parameters:

The test is located in Washington DC

The data.bin file for the speed test upload/download is 10Mb with 8 seconds max time out.

75,000 bytes is used to calculate the number of supported Voip lines.

Other variables:

Voip lines simulated =1
Voip bytes per packet =8
Voip simulation seconds =10
Voip packets per second =75

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Last edited by dconnor on Wed Aug 30, 2006 3:02 pm; edited 1 time in total
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MrMark
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PostPosted: Fri Jun 02, 2006 9:13 am    Post subject: Reply with quote Back to top

That is a neat-looking test...but if one's "jitter" tests as "too unpredictable", what is one to do?

For what it's worth, my Vonage phone service has been sounding pretty good, so I'm not sure how to take these results.
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ArnB
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PostPosted: Fri Jun 02, 2006 10:25 am    Post subject: Catch 22 Reply with quote Back to top

MrMark wrote:
That is a neat-looking test...but if one's "jitter" tests as "too unpredictable", what is one to do?.


Same issue here, everything looks great(12Mb down, 2mb up, 0 packet loss, however Network Jitter averaging over 100ms with many people saying my voice is breaking up on their end. Called Optonline and Vonage for assistance: Optimum claims "no problem" at their end; Vonage says contact your ISP, "not our problem".

I've tried the normal and high voice quality settings on the Vonage Account settings without any noticeable difference. Additionally I just turned off the QOS from 128 in the RT31P2 because the Vonage speed test gave results of 32KBS(yes KBS) down and 1.23 MBS up while talking on the phone. Things got back to normal after shutting QOS, even while taking on the phone.

This begs the question: How does someone go about getting this fixed?

BTW does anyone know the URL or DNS with this test? I want to run some of my own tests.

_________________
Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone
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trillian
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PostPosted: Fri Jun 02, 2006 10:39 am    Post subject: Reply with quote Back to top

Quote:
so I'm not sure how to take these results.


Having had a look at the FAQ for this app on the MyVoIPSpeed site it seems to me that the test is run over a TCP/IP connection. While that's a useful indicator, bear in mind that Vonage (like most Voip services) actually use UDP.

The jitter figures, being TCP, can probably be ignored for Voip purposes to be honest as TCP/IP is a handshaking protocol - UDP isn't. In fact the throughput of a UDP stream can be almost double that of TCP (that's why UDP is used for time-sensitive streaming like voice or video).

So I wouldn't totally rely on it.

That said, it's a handy rough and ready guide and thanks to the forum owner for hosting it.

One key point to remember is that ADSL by it's very nature is asynchronous which means you cannot upload and download at the same time. A network connection is only as good as the weakest link, which means your upload speed (usually the lowest of the two) is actually the important number to look at.

Quote:
This begs the question: How does someone go about getting this fixed?


As long as your router is providing QoS to your (Vonage) phone then you want to leave that switched on. The test is telling you that your QoS is doing it's job correctly - the test upload/download is being throttled by your router, which is exactly what should happen.

If you have audio problems, and you feel that your broadband provider is a good one and service quality should be better, then I'd take a look at your router QoS settings....
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MrMark
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Posts: 132

PostPosted: Fri Jun 02, 2006 11:16 am    Post subject: Reply with quote Back to top

Well...speaking for myself, I would not be willing to put up with the malfunctioning QOS that is built into the RT31P2. If I am reading the meaning of your "B"s correctly, it seems to be reducing a 12 Mbps connection to a .32 Mbps connection!

When I use QOS on my separate router, it correctly reduces the available bandwidth only by the amount that the Vonage connection requires.
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ArnB
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Posts: 44

PostPosted: Fri Jun 02, 2006 11:40 am    Post subject: Reply with quote Back to top

MrMark wrote:
Well...speaking for myself, I would not be willing to put up with the malfunctioning QOS that is built into the RT31P2. If I am reading the meaning of your "B"s correctly, it seems to be reducing a 12 Mbps connection to a .32 Mbps connection!

When I use QOS on my separate router, it correctly reduces the available bandwidth only by the amount that the Vonage connection requires.


Yes, that number is correct 32k BITS per second!

I know I should put the RT31P2 behind something, but I'm about out of outlets and equiptment space. What are you using for a router?

_________________
Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone

Last edited by ArnB on Fri Jun 02, 2006 11:56 am; edited 1 time in total
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dconnor
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PostPosted: Fri Jun 02, 2006 11:43 am    Post subject: Reply with quote Back to top

ArnB:

You might want to start a new thread for this.

Smile

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ArnB
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PostPosted: Fri Jun 02, 2006 11:51 am    Post subject: Reply with quote Back to top

[quote="trillian"]
Quote:

As long as your router is providing QoS to your (Vonage) phone then you want to leave that switched on. The test is telling you that your QoS is doing it's job correctly - the test upload/download is being throttled by your router, which is exactly what should happen.

IMHO not when the faulty RT31P2 throttles the download speed from 12M bits per second to 32K bits per seconds. With QOS off my voice download quality is the same as with it on, so why bother since the QOS is only for my LOCAL network and I have a 12 Meg+ connection. If however I was using my ISP for voice, then I get QOS done over their network(even with QOS off in my router) for voice packets and it may truly matter.

_________________
Optonline Cable--> Motorola SBV5120 -->
Linksys WRT54GP2-->one or more computers and phone

Last edited by ArnB on Fri Jun 02, 2006 12:00 pm; edited 2 times in total
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ArnB
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PostPosted: Fri Jun 02, 2006 11:55 am    Post subject: Reply with quote Back to top

dconnor wrote:
ArnB:

You might want to start a new thread for this.

Smile


Ok will do, but I was really wanting to know how to get the Jitter problem fixed-suggestions?

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Linksys WRT54GP2-->one or more computers and phone
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dconnor
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Posts: 2264
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PostPosted: Fri Jun 02, 2006 12:00 pm    Post subject: Reply with quote Back to top

ArnB wrote:
I was really wanting to know how to get the Jitter problem fixed-suggestions?


As it's own topic in this forum, you will find dozens of people who will be able to assist you much better than me.

Smile

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