Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Jun 23, 2006 7:09 pm    Post subject: Reply with quote Back to top

Thanks, Dan. Will do.

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DLCPhoto
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 15, 2006
Posts: 34

PostPosted: Thu Jun 29, 2006 3:42 pm    Post subject: Reply with quote Back to top

I was researching Vonage several months ago, but for various reasons decided against it at that time.

One issue was that TestYourVoIP results were borderline - 3.1 MOS score, with packet discards being the main problem.

I see that a new test is available, and my MOS scores are 3.9 or 4.0 with slightly high jitter (around 9.7 ms) measured sometimes, but not all the times.

I don't see any information about "packet discards" in the new test, which was flagged as a problem in the old one.

Two questions:

1. Could somebody clarify this for me, and help me determine which is going to be a more reliable predictor of sound quality should I go with Voip?

2. Is there anything here specific to Vonage, or would these results apply to any other Voip service?

Thanks.
View user's profile Send private message Visit poster's website
Julianp
Vonage Forum Junior
Vonage Forum Junior


Joined: Jun 03, 2006
Posts: 27

PostPosted: Thu Jun 29, 2006 4:43 pm    Post subject: Reply with quote Back to top

DLCPhoto wrote:
I was researching Vonage several months ago, but for various reasons decided against it at that time.

One issue was that TestYourVoIP results were borderline - 3.1 MOS score, with packet discards being the main problem.

I see that a new test is available, and my MOS scores are 3.9 or 4.0 with slightly high jitter (around 9.7 ms) measured sometimes, but not all the times.

I don't see any information about "packet discards" in the new test, which was flagged as a problem in the old one.

Two questions:

1. Could somebody clarify this for me, and help me determine which is going to be a more reliable predictor of sound quality should I go with Voip?

2. Is there anything here specific to Vonage, or would these results apply to any other Voip service?

Thanks.


It is hard to comment on another test without knowing the product at the code level however the Vonage Forum test is configured to match the Vonage packet/rate specifications, discards should be reported however. If you can let me know your test id number (reported on the speed page) I will review the detail TCP audit report produced for every test and get back to you. This won't be until tomorrow as I am travelling to London this evening.
View user's profile Send private message
DLCPhoto
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 15, 2006
Posts: 34

PostPosted: Thu Jun 29, 2006 5:17 pm    Post subject: Reply with quote Back to top

Julianp wrote:
It is hard to comment on another test without knowing the product at the code level however the Vonage Forum test is configured to match the Vonage packet/rate specifications, discards should be reported however. If you can let me know your test id number (reported on the speed page) I will review the detail TCP audit report produced for every test and get back to you. This won't be until tomorrow as I am travelling to London this evening.


Thanks.

I'll need to post tomorrow, as it won't let me do another test today, saying I had reached my maximum.
View user's profile Send private message Visit poster's website
Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Thu Jun 29, 2006 7:37 pm    Post subject: Reply with quote Back to top

Julianp, the test does specify discards, but it doesn't specify in which direction. Loss on the other hand is specified separately for each direction. How should we interpret the discard result?

DLCphoto, I for one would be interested in a comparison test between the forum test and testyourvoip, taken as close together as possible. It's possible that your service has improved and that the two tests will now agree. My own results are comparable (now that I've installed the latest Java).

_________________
Steve Gray
Orlando, FL
View user's profile Send private message
DLCPhoto
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 15, 2006
Posts: 34

PostPosted: Thu Jun 29, 2006 7:55 pm    Post subject: Reply with quote Back to top

Steve48 wrote:
DLCphoto, I for one would be interested in a comparison test between the forum test and testyourvoip, taken as close together as possible. It's possible that your service has improved and that the two tests will now agree. My own results are comparable (now that I've installed the latest Java).


I didn't make this clear in my original post, but I did go back to the TestYourVoIP site today, to retest and see if anything had changed. It was the same as several months ago, with a 3.1 to 3.4 MOS score, attributable mostly to packet discards (3.2%). These are on the outgoing path from my computer (to Boston). I get a 4.4 on the path from Boston to me.
View user's profile Send private message Visit poster's website
DLCPhoto
Vonage Forum Junior
Vonage Forum Junior


Joined: Jan 15, 2006
Posts: 34

PostPosted: Thu Jun 29, 2006 8:10 pm    Post subject: Reply with quote Back to top

OK - the Vonage Test let me repeat it. Results are a bit different from earlier today. Here is what I just found now (a few minutes after repeating the TestYourVoIP test at 3.4).

Test Result # 5031

4.9ms Average Jitter
0.0% Packet Loss
0.0% Packet Discards (I now see where that is presented)
Download 2,104,264 bps (was around 4.5 mbps earlier, which is where I usually run)
Upload 445,024 bps
QOS 59% (was around 97% earlier)
RTT 72 ms
MaxPause 111 ms
MOS Score 4.0

The two tests definitely differ with respect to Packet Discards on my system, with my connection. TestYourVoIP consistently gives me 3 to 7% on the outgoing side, while the VonageForum Test doesn't detect any, apparently.

I just did another repeat test (#5034). More representative download speed and QOS (4.7 mbps and 99%). Still 0.0% Packet Discards. Details here:

Speed test statistics
---------------------
Download speed: 4682728 bps
Upload speed: 445024 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 61 ms
Average download pause: 5 ms
Minimum round trip time to server: 63 ms
Average round trip time to server: 71 ms

Voip test statistics
--------------------
Jitter: you --> server: 4.5 ms
Jitter: server --> you: 9.4 ms
Packet loss: you --> server: 0.1 %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 5
Estimated MOS score: 3.9

Appreciate any clarification here, when you have time to look.

Many thanks.
View user's profile Send private message Visit poster's website
vicflo
New Forum Member
New Forum Member


Joined: Jul 04, 2006
Posts: 5

PostPosted: Wed Jul 05, 2006 11:29 pm    Post subject: hmm... Reply with quote Back to top

Download 5,005,088 bps
Upload 2,247,560 bps
QOS 91%
RTT 2 ms
MaxPause 56 ms

29 simul high quality lines

Download speed: 5148128 bps
Upload speed: 2170808 bps
Quality of service: 99 %
Download test type: socket
Upload test type: socket
Maximum download pause: 13 ms
Average download pause: 2 ms
Minimum round trip time to server: 1 ms
Average round trip time to server: 1 ms

note... my previous DSL wouldnt have come close to this...
my current Cox Cable was not like this until i added a bi-directional amp to it.
View user's profile Send private message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2264
Location: The Beach

PostPosted: Thu Jul 06, 2006 12:28 am    Post subject: Re: hmm... Reply with quote Back to top

vicflo wrote:
...i added a bi-directional amp to it.


Sounds interesting. Can you provide details? A link?

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
jtgriffin
New Forum Member
New Forum Member


Joined: Jul 14, 2006
Posts: 6

PostPosted: Fri Jul 14, 2006 10:46 am    Post subject: Speedtest unable to test VoIP, suggestions? Reply with quote Back to top

I am a new member to the forums, and a consistently frustrated Vonage customer due to nearly constant choppy connections both ways. I am trying to fix it rather than pay the disconnect fee and leave, but for some reason the speedtest cannot test my Voip. I have PingPlotter running as we speak, but I'm stuck on the Speedtest. I get an error stating "Error: Cannot perform voice-over-IP simulation" Any ideas on why this might not be working on my system? Let me know what info you need from me, other than:

Atlanta GA
Comcast cable
Modem: Scientific Atlanta DPX2100
Vonage - Linksys WRTP54G
Modem --> Vonage --> PC
Download: 6.32 Mbps
Upload: 369 kbps

Speedtest details:

Speed test statistics
---------------------
Download speed: 6324080 bps
Upload speed: 369536 bps
Quality of service: 97 %
Download test type: socket
Upload test type: socket
Maximum download pause: 166 ms
Average download pause: 3 ms
Minimum round trip time to server: 26 ms
Average round trip time to server: 92 ms

Voip test statistics
--------------------
Jitter: you --> server: - ms
Jitter: server --> you: - ms
Packet loss: you --> server: - %
Packet loss: server --> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 100.0 %
Number of supported Voip lines: 4
Estimated MOS score: --


Thanks in advance!
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 2
Total 3


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.33 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum