Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

MichaelMub Posted:
PORN...
In The Forum:
Vonage
Topic:
The best pron
On Dec 04, 2016 at 10:22:56

Dwightkaw Posted:
kredyt bez
zaświadcze
24; kredyt bez
zaświadcze
24; o dochodach
...

In The Forum:
Vonage
Topic:
kredyt bez zaświadczeń
On Dec 03, 2016 at 03:27:10

Kevingrarl Posted:
Су
95;ас&
#1085;иl
1;
пі
76;пр&
#1080;&
...

In The Forum:
Vonage
Topic:
Сучас&
On Dec 02, 2016 at 12:51:38

IsaawUnace Posted:
does cialis work
as well as cialis
add.cgi buy
cialis cialis
the team <a
...

In The Forum:
Vonage
Topic:
Condition good pill instead of ed
On Dec 01, 2016 at 11:11:59

MatrickVop Posted:
buy cialis today
columbus oh
generic cialis
buy cialis online
registered users
...

In The Forum:
Vonage
Topic:
Classify miserly pills no means
On Nov 28, 2016 at 10:42:47

dracossumo Posted:
Ко
84;па&
#1085;иn
3; Tritel
пр
77;до
...

In The Forum:
Vonage
Topic:
&#1048;&#1085;&#1090;&#1077;&#1088;&
On Nov 27, 2016 at 23:00:39

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
dconnor
Site Admin
Site Admin


Joined: Mar 05, 2003
Posts: 2263
Location: The Beach

PostPosted: Thu Jun 08, 2006 10:45 pm    Post subject: Reply with quote Back to top

I Do not get it either.

Note:
Ping 1 is my router which as most Linksys routers is not pingable.
Ping 7 is a non-pingable router on my ISP (no matter where I trace to).

Tracing route to unknown151.111.234.205.defenderhosting.com [205.234.111.151]
over a maximum of 30 hops:

1 * * * Request timed out.
2 8 ms 10 ms 7 ms dstswr2-vlan2.rh.mlfdct.cv.net [67.83.230.34]
3 11 ms 8 ms 10 ms r2-ge12-0.mhe.whplny.cv.net [67.83.230.5]
4 53 ms 9 ms 9 ms r1-srp1-0.cr.whplny.cv.net [65.19.120.17]
5 19 ms 10 ms 52 ms 451be094.cst.lightpath.net [65.19.96.148]
6 19 ms 15 ms 16 ms r1-pos3-0.in.asbnva16.cv.net [65.19.97.226]
7 * * * Request timed out.
8 19 ms 19 ms 18 ms unknown.iad.scnet.net [205.234.224.21]
9 19 ms 19 ms 27 ms ge2-7.b2.iad.scnet.net [66.225.244.210]
10 20 ms 20 ms 19 ms unknown.iad.scnet.net [66.225.244.194]
11 19 ms * 19 ms r03-8.iad.defenderhosting.com [205.234.111.18]
12 20 ms 18 ms 18 ms unknown151.111.234.205.defenderhosting.com [205.
234.111.151]

Trace complete.

_________________
Have Questions? Need to speak to Vonage before signing up?
Call: 1-888-692-8074
Both Business and Residential customers can call and speak to a Vonage Sales Rep 24 hours a day.
View user's profile Send private message Visit poster's website
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Jun 09, 2006 12:52 am    Post subject: Reply with quote Back to top

I ran it about a dozen times and the number of hops seem to vary...most times there are 17 hops, like this:

Tracing route to unknown151.111.234.205.defenderhosting.com [205.234.111.151]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 7 ms 22 ms 10.53.160.1
3 10 ms 7 ms 26 ms gig2-1.rsbgtxros-rtr1.houston.rr.com [24.28.101.81]
4 39 ms 8 ms 10 ms srp8-1.hstntxtid-rtr2.houston.rr.com [24.28.100.219]
5 9 ms 11 ms 15 ms gig12-0-0.hstntxtid-rtr4.houston.rr.com [24.93.34.98]
6 23 ms 24 ms 31 ms son0-1-0.dllatxl3-rtr1.texas.rr.com [24.93.33.217]
7 21 ms 36 ms 22 ms 4.79.180.65
8 22 ms 23 ms 23 ms ae-14-55.car4.Dallas1.Level3.net [4.68.122.144]
9 23 ms 23 ms 22 ms savvis-level3-ge.Dallas1.Level3.net [4.68.111.90]
10 23 ms 23 ms 23 ms dpr1-ge-2-2-0.dallasequinix.savvis.net [204.70.194.17]
11 28 ms 23 ms 26 ms bhr1-pos-5-0.fortworthda1.savvis.net [204.70.134.10]
12 33 ms 28 ms 30 ms dcr2-so-6-0-0.dallas.savvis.net [204.70.192.50]
13 25 ms 58 ms 61 ms dcr2-so-6-0-0.Atlanta.savvis.net [204.70.192.69]
14 59 ms 25 ms 58 ms bcs2-so-1-1-0.Washington.savvis.net [204.70.192.58]
15 59 ms 59 ms 59 ms 208.173.50.154
16 58 ms 59 ms 64 ms r03-8.iad.defenderhosting.com [205.234.111.18]
17 57 ms 59 ms 56 ms unknown151.111.234.205.defenderhosting.com [205.234.111.151]

Trace complete.


But I also saw several traces with 18 or 19 hops, and a few with 20 hops.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Jun 09, 2006 12:58 am    Post subject: Reply with quote Back to top

dconnor wrote:
...As for your ISP, I would provide them the programmers comments above and the detailed results that you can obtain by pressing the "i" key after the test is complete.

I hope this helps.


I am having a little trouble visualizing the trouble call...what am I going to say to the (presumably) clueless person who answers the phone at Time Warner?

"Hi, I have some comments from a programmer..." ?
View user's profile Send private message
Julianp
Vonage Forum Junior
Vonage Forum Junior


Joined: Jun 03, 2006
Posts: 27

PostPosted: Fri Jun 09, 2006 5:47 am    Post subject: Reply with quote Back to top

MrMark wrote:
dconnor wrote:
...As for your ISP, I would provide them the programmers comments above and the detailed results that you can obtain by pressing the "i" key after the test is complete.

I hope this helps.


I am having a little trouble visualizing the trouble call...what am I going to say to the (presumably) clueless person who answers the phone at Time Warner?

"Hi, I have some comments from a programmer..." ?


Yes that is the tough one, unfortunately sympathy doesn't help, but I sympathize. The issue with ISPs, and I have had this problem many times, is that they deal with a considerable number of problem calls of this nature, the expression 'shell shocked" is quite appropriate. The big issue is always separating 'is it us' or 'is it you' and the customer is always the first choice for being wrong (sadly). Regardless of how good or bad the ISPs customer service and support is they need clear evidence and that is hard to get. The test results start to provide this however the test audit report provides the detail at the TCP level and provides clues to issues like router throttling, congestion and poor routing. Unfortunately you need a PHD in computer science to read the audit but the evidence is there. For Voip the only issue is latency, any realtime application is dependent on consistent latency/RTT. Strangely latency is seldom challenged by the customer whereas it is the first thing I look for. An RTT that is inconsistent or too high for the length of the route is often overlooked. 60ms 19 hops is very good, I would be delighted with that so long as it was for 98% of the time. Also what is good for one route may be lousy for another. An ISP is responsible for the quality of its peering partners but again this sledom gets challenged or reviewed by the consumer.

One important approache is for the consumer to profile his/her connection over a full 24 hours, workdays and weekends. This provides both the baseline for future comparison to highlight change and provides the clues for congestion issues. You will be surprised how many connections run well at 4am but not at 10am. Pointing this out to the ISP is very damning evidence. It takes effort yes but it is a good exercise if you have quality issues. I am sorry that sympathy is not much help.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Jun 09, 2006 9:16 am    Post subject: Reply with quote Back to top

What tool would one use to profile the connection?
View user's profile Send private message
Julianp
Vonage Forum Junior
Vonage Forum Junior


Joined: Jun 03, 2006
Posts: 27

PostPosted: Fri Jun 09, 2006 9:45 am    Post subject: Reply with quote Back to top

MrMark wrote:
What tool would one use to profile the connection?


That is a good question. What I do is run the speed tester every 5 minutes for a number of days and then retirve the data from the database in graphic or tabular form. The speed tester does provide that capability but for obvious usage reasons it is not setup to provide that as demand could/would be excessive.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Jun 09, 2006 9:52 am    Post subject: Reply with quote Back to top

I was thinking that the test had been restricted to once per day...is that not true?
View user's profile Send private message
scerruti
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Feb 05, 2005
Posts: 1424
Location: Carlsbad, CA (finally)

PostPosted: Fri Jun 09, 2006 10:05 am    Post subject: Reply with quote Back to top

MrMark wrote:
What tool would one use to profile the connection?


Ping Plotter

_________________
Stephen P. Cerruti (ISP: TWC)
View user's profile Send private message Visit poster's website Yahoo Messenger
Julianp
Vonage Forum Junior
Vonage Forum Junior


Joined: Jun 03, 2006
Posts: 27

PostPosted: Fri Jun 09, 2006 10:06 am    Post subject: Reply with quote Back to top

MrMark wrote:
I was thinking that the test had been restricted to once per day...is that not true?

Currently no restrictions, but I believ it will eventually be 1 per hour.
View user's profile Send private message
MrMark
Vonage Forum Senior
Vonage Forum Senior


Joined: Apr 06, 2004
Posts: 132

PostPosted: Fri Jun 09, 2006 10:52 am    Post subject: Reply with quote Back to top

Well...some might say I'm nuts, but even so, I don't think I am crazy enough to do 24/7 testing using a manual test. It would need to be automated.

I already own PingPlotter, if that will do the job. I would just need to know what to ping, and what parameters to use.
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New tplink
New Today 3
Yesterday 8
Total 99012

Who Is On Site
Visitors 70
Members 2
Total 72


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.57
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.73 Seconds and 587 Pages In The Last 60 Seconds
The Vonage VoIP Forum