softphone issues

Posts: 143 · Vonage Forum Senior Joined: May 30, 2006 Posts: 143

for people who have been experiencing tech issues with your softphone, try to re-install the program first and check later if you're still having the same error/issue

Posts: 1 · New Forum Member Joined: Jun 01, 2006 Posts: 1

if you're having a "login failed..." error message when logging in to your SP, do this.

go to your account>>Features tab>>Manage Softphone>> click on configure/continue button>> copy the username and password listed next>> bring up your login screen for softphone then erase everything that is listed in there as well as uncheck all boxes checked>>then paste the username and password..you're done.

for more help...just post it in here.
Rolling Eyes

Posts: 476 · Posted: Thu Jun 01, 2006 4:50 pm Post subject: Re: Softphone issues

Edit: NM.