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peterlee Posted:
Had a call from a
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HildBeft Posted:
You can recollect
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The devices are
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Hi these are most
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BirdDoh
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PostPosted: Thu Jun 01, 2006 3:18 am    Post subject: Need a New Cordless Phone? - Wireless Router Interference Reply with quote Back to top

I recently got the Vonage with the free Motorola VT2442 phone adapter.

My current setup: Cable modem, Belkin Pre-N wireless router (for my Sony laptop) and a Panasonic 2.4Ghz cordless phone.


When I hooked up the phone adapter it works receives and places calls just fine. However, the person sounds choppy.
Example: I asked the person on the other line to count from 1 to 10. It sounded like this 1,4,5,6,9,10. It would cut his other numbers as he was counting.

I then turned off the wireless router completely and hooked up the Vonage adapter directly to my cable modem. Behold it sounds great, flawless reception.

So I found this weird so I go ahead and switch the wireless channels from my Belkin wireless router. No luck, all it did was ruin the signal for my laptop. So I returned it to the original settings.


Questions:

1.) Why would switching to Vonage now affect the sound reception of the Panasonic handset? My wireless router never affected my phone before until the switch to Vonage.

2.) If I do need a new cordless phone which one will avoid this mess?


Thoughts? Suggestions? If you think I missed something please shoot away!

Thanks! Wink
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navydavy2001
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PostPosted: Thu Jun 01, 2006 6:13 am    Post subject: Reply with quote Back to top

You need to go buy any 5.8 Ghz phone and you'll be safe. Remember too, if you live in close proximty to others, you could potentially pick up interference from them as well.

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BirdDoh
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PostPosted: Thu Jun 01, 2006 1:16 pm    Post subject: Reply with quote Back to top

navydavy2001 wrote:
You need to go buy any 5.8 Ghz phone and you'll be safe. Remember too, if you live in close proximty to others, you could potentially pick up interference from them as well.


Thank you for the reply, but that doesn't answer my other question of needing a new phone when switching to Vonage?

Will all 5.8Ghz cordless handset phones get me out of the clear? If not, steer me towards a good brand that is known to work well WIFI or in this case with Vonage.
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navydavy2001
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PostPosted: Thu Jun 01, 2006 1:26 pm    Post subject: Reply with quote Back to top

I have not heard of any specific phone not working with Vonage. So yes, any 5.8 Ghz would be suitable, depending upon what features you want. I have the Uniden TRU series and I'm pretty happy with them.

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PostPosted: Thu Jun 01, 2006 1:35 pm    Post subject: Re: Need a New Cordless Phone? - Wireless Router Interferenc Reply with quote Back to top

BirdDoh wrote:
1.) Why would switching to Vonage now affect the sound reception of the Panasonic handset? My wireless router never affected my phone before until the switch to Vonage.

2.) If I do need a new cordless phone which one will avoid this mess?


If you have success using the Vonage adapter directly without the use of the wireless router, then my guess is the issue with the router in one of two ways:

1. Your router is causing communications delays resulting in the call quality issues.

2. Your routers wireless is now interfering with the phone. The router uses 2.4 GHz and the phone uses 2.4GHz, so they're fighting on the same spectrum and maybe a position change of your router, even a minor one in relation to the phone, is now causing problems.

I highly recommend getting a 5.8 GHz phone, whether used with Vonage or not. This will avoid interference between your wireless network and other stuff (like a microwave) and the phone.

If you don't want to commit to a new 5.8 phone if it doesn't solve your problem, borrow one from a friend or simply buy one from a local retailer and try it out. If it doesn't work, return it.
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navydavy2001
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PostPosted: Thu Jun 01, 2006 1:49 pm    Post subject: Reply with quote Back to top

Gee, is their an echo in here?

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Steve48
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PostPosted: Thu Jun 01, 2006 8:43 pm    Post subject: Reply with quote Back to top

BirdDoh wrote:
Thank you for the reply, but that doesn't answer my other question of needing a new phone when switching to Vonage?


It could well be that your Panasonic phone was always degrading your internet service a bit by upsetting your router, but you didn't notice it and the router didn't upset the phone. Now, however, your phone reception is dependent on both the phone itself and the internet service. Any interference in eihter direction might result in noticeable degradation of the phone quality. Another explanation could be that you changed the location of the Panasonic relative to the router to get it plugged into the Vonage adapter.

I'm only guessing, of course. Does either explanation help?

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BirdDoh
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PostPosted: Fri Jun 02, 2006 4:44 am    Post subject: Reply with quote Back to top

Steve48 wrote:
BirdDoh wrote:
Thank you for the reply, but that doesn't answer my other question of needing a new phone when switching to Vonage?


It could well be that your Panasonic phone was always degrading your internet service a bit by upsetting your router, but you didn't notice it and the router didn't upset the phone. Now, however, your phone reception is dependent on both the phone itself and the internet service. Any interference in eihter direction might result in noticeable degradation of the phone quality. Another explanation could be that you changed the location of the Panasonic relative to the router to get it plugged into the Vonage adapter.

I'm only guessing, of course. Does either explanation help?


Thank you it helps.

To test out the Vonage adapter I used a normal landline phone. My Panasonic handset connected to the jacks of the house since my old telephone company hasn't been fully transferred to Vonage yet.

I let my friend call me on the landline phone (hooked up to the Vonage adapter). My panasonic 2.4Ghz cordless is located downstairs with along with my friend who is calling me on that temporary virtual number.

I don't know if this is going to affect anything, but I tried the same test on a Sony 900Mhz cordless and still the same problem.
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howiewifi
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Joined: Dec 13, 2005
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PostPosted: Fri Jun 02, 2006 9:00 am    Post subject: Reply with quote Back to top

If you have the problem with a 900MHz cordless phone, then changing to 5.8GHz will not likely fix what you have. The 802.11 router uses 2.4GHz - same as the Panasonic - so those could interfere with each other (probably would). On the other hand, WiFi should have no problem at all with 900MHz - same as 5.8GHz, so you should look for something else in the environment - possibly interference from other sources - maybe other access points, other 2.4GHz cordless pones, or even a microwave oven (this would correlate to the thing running).

If you do an access point search with your PC, how many do you find? If more than a few, see if your PC software shows the channel number and move your access point to a channel that does not seem to be used a lot.
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