RTP 300 power supply : replacement needed in india

Posts: 2 · New Forum Member Joined: Mar 11, 2006 Posts: 2

hi

i was using my Vonage adapter RTP 300 with the us power supply and step sown transformer. think is it burnt out. do u know where to get a replacement. Vonage help line keeps u on wait forever.

Posts: 56 · Full Forum Member Joined: Mar 15, 2006 Posts: 56

ur best bet is just to find someone on ebay that ships internationally & buy a user rtp 300 & just use the power adapter. Kinda a waste, but thats how it goes.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

I would not advise that, unless you're absolutely certain that you know the history of the adapter you get on Ebay. If you don't, it may turn out to have been used on Vonage before, in which case Vonage will refuse to re-activate it.

If you don't want to wait for Vonage, get an adapter at a retail store if you can- or have a friend get one and send it to you. Try to get one clearly marked for Vonage use. Be sure to activate it with Vonage.

Posts: 56 · Full Forum Member Joined: Mar 15, 2006 Posts: 56

Steve48 wrote:

I would not advise that, unless you're absolutely certain that you know the history of the adapter you get on Ebay. If you don't, it may turn out to have been used on Vonage before, in which case Vonage will refuse to re-activate it.

If you don't want to wait for Vonage, get an adapter at a retail store if you can- or have a friend get one and send it to you. Try to get one clearly marked for Vonage use. Be sure to activate it with Vonage.

steve48- I totally agree with you....... but if you would read what i said, & what the inital problem is, you would see that thats not what i was talking about. All he needs is a new power adapter, & I said he would just buy a whole new adapter & just use the power adapter, & through away the phone adapter that he buys.

Posts: 23 · Vonage Forum Associate Joined: May 24, 2006 Posts: 23

i m not sure that whether u would be getting a power adapter alone for ur Vonage device// as there is an unique model no for the power adapter of the Vonage device.........
if u go ahead and connect any other power adapter which is not recommended then the Vonage device would go defective...
so its better if u get aa adapter with same model no ......

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

abela2006 wrote:

steve48- I totally agree with you....... but if you would read what i said, & what the inital problem is, you would see that thats not what i was talking about. All he needs is a new power adapter, & I said he would just buy a whole new adapter & just use the power adapter, & through away the phone adapter that he buys.

Ah, you're right. I misread.