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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Jun 03, 2004 5:29 pm    Post subject: Trouble Logging Dashboard? Reply with quote Back to top

I've noticed a problem getting to my account the last several days. Never had that problem before. Anybody else having it? I get to the main page fine, but I can't get to my account. Get an error "cannot find server."

laureltn
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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Jun 03, 2004 5:48 pm    Post subject: Reply with quote Back to top

Moto:

I don't think it's Comcast. The first time it happened, I was on the phone with support. We were troubleshooting the one-beep only call waiting notification (I've been advised as of yesterday that, oops, that's normal. They've sent a note to that effect to both tier 1 and tier 2 techs!)

He couldn't get in either. Then he could. He's using a different ISP, obviously, than me. I'm going to clear my cookies, but I am not sure what's up. Always been rock solid. Well, that's not entirely true. Usually loads slowly, but it loads.

the url is:

https://secure.vonage.com/vonage-web/dashboard/index.htm;DELETED SESSION INFO HERE.

And, by the way, I just got in fine. Same thing it did last week. Very weird, indeed.

Laurel
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garys_2k
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Joined: May 05, 2004
Posts: 183

PostPosted: Thu Jun 03, 2004 8:24 pm    Post subject: Reply with quote Back to top

I tried it a few times today with no problems. Maybe your browser hiccuped.

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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Thu Jun 03, 2004 8:38 pm    Post subject: Reply with quote Back to top

Gary:

Maybe. Just never got that error screen before and I've been on Vonage since 9/03. Twice in two weeks is, well, a new development. Question

Got in now fine. Will continue to monitor.

Laurel
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Laureltn
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Joined: Aug 19, 2003
Posts: 220

PostPosted: Fri Jun 04, 2004 7:19 am    Post subject: Reply with quote Back to top

I'm in this morning without incident. I don't go to the dashboard too often -- just sometimes to view usage or get a phone number, etc. Like you, I rely pretty much on the voicemail features.

I'll keep an eye on it. All in all, any problems we have at this point qualify as "niggling annoyance." We're coming up on a one-year anniversary with Vonage and would give it an 8 or 9 out of 10 at least.

Laurel
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garys_2k
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Joined: May 05, 2004
Posts: 183

PostPosted: Fri Jun 04, 2004 1:28 pm    Post subject: Reply with quote Back to top

IHBS is right, we're all on a pretty early edge here. Not bleeding edge anymore (that was a year ago), but still pretty early on. For the money I save I forgive the hiccups (and think Vonage's "network availability" auto forwarding is great AND still necessary at this point, do other providers have it or do they think that admitting the network may not be available sometimes is tantamount to admitting things aren't perfect?).

Anyway, there were some reports on the DSLreports forum about Vonage's voicemail being several hours behind lately. I don't know, I don't use it, but maybe that's all tied up with glitches with the dashboard. I'm sure all will be sorted out soon, with 20K new customers each month they do take all this very seriously.

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Laureltn
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Posts: 220

PostPosted: Fri Jun 04, 2004 1:34 pm    Post subject: Reply with quote Back to top

Gary:

Oh, we knew going in it was not going to be without its "interesting moments." But isn't that half the fun of trying something that 99% of the people who know have never even heard of?

I've never failed to get a courteous and caring tech from day one, though, and that helps. Even if we can't always solve a problem, first time around, they never give up.

The fax thing rearing its ugly head when I switched to the motorola was a real downer, since we had worked it out with the cisco. However, it is finally healed thanks to my last brilliant tech. I have Efax as a backup, though -- just hated paying those per page faxing fees. Redundancy is the key. I would not want to rely solely on Voip, but since we have three cell phones, we're never without a way to place a call.

Laurel
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