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hakemon
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Joined: May 10, 2006
Posts: 38

PostPosted: Mon May 22, 2006 7:36 pm    Post subject: Phone rings with wrong number, and don't show voicemail Reply with quote Back to top

I'm now getting a new problem, which is getting highly annoying now...

When someone calls me, the caller ID will show not only the wrong number, it also has the wrong format.. for example, it should be "xxx-xxx-xxxx", but it comes in as "xx-xxxx-xxx", which is completely odd...

also, i have to manually check for voicemail now.. my phone will usually blink the voicemail light, and when i pick up the phone, i can hear the dial tone hesitate alerting me i have a message.. however, it doesn't do that now.. i have to dial *123 all the time just to make sure i don't have messages..

i have even tried completely plugging the RT31p2 box in the cable modem by itself, and it still does it..

i honestly don't know how the caller ID issue happens, but I can guess how the voice mail issue happens (bad phone adapter).
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sanditeguy
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Joined: Dec 16, 2005
Posts: 57

PostPosted: Mon May 22, 2006 8:00 pm    Post subject: Reply with quote Back to top

I would check the Vonage call log on the website to see if the caller ID is showing up correctly on there, if it is, then it could be a router issue, if it isn't, then it's a Vonage issue.
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reebok
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Joined: Oct 24, 2004
Posts: 3198
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PostPosted: Tue May 23, 2006 7:35 am    Post subject: Reply with quote Back to top

have these numbers worked correctly in the past? and do you know the callers? caller id info is easily spoofed, and I've gotten some weird 4 and 5 digit caller id's in the past.

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hakemon
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Joined: May 10, 2006
Posts: 38

PostPosted: Tue May 23, 2006 10:56 am    Post subject: Reply with quote Back to top

reebok wrote:
have these numbers worked correctly in the past? and do you know the callers? caller id info is easily spoofed, and I've gotten some weird 4 and 5 digit caller id's in the past.

yes, i do know who the caller is.. it was my mother, lol, and it showed up as some weird number, and said "UNKNOWN NAME"..
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