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JimBob
Vonage Forum Junior
Joined: Feb 27, 2006
Posts: 33
Location: MidWest
Posted:
Wed May 24, 2006 1:46 pm
Post subject: Attempts to port away from Vonage
Since the end of April, I have been attempting to port one of my
Vonage
numbers to Comcast Digital Voice. It is my desire to begin a documented side-by-side test of QOS issues for a period of 90-days.
It is my desire to continue as a
Vonage
customer due to the advertised features, price, and the portability of your number.
For the past 8-months, I have had one trouble after another and been forced to do my own troubleshooting due to Vonage's lack of customer support. At my expense, I have replaced routers, modems and spent hundreds of hours of my time.
navydavy2001 wrote:
Sigh...
Call this number and you will get results within 24hrs.
Jeff Citron (CEO) can be reached at 732-528-2600 option 2 then enter 248766 (No waiting on hold here)
Today I exercised this suggestion and reached Jeff Citron's voice mail and left a detailed message and requested a prompt response to the porting issues. I will post the progress as it happens.
_________________
JimBob
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