Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Announces Date of Earnings Release and Conference Call for Second Quarter 2017 Financial Results

Vonage for NetSuite SuiteApp Achieves 'Built for NetSuite' Status

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
McLeod21
New Forum Member
New Forum Member


Joined: May 16, 2006
Posts: 3

PostPosted: Tue May 16, 2006 3:28 pm    Post subject: WRTP54G VTech IP8100-2 no dial tone; blinking yellow light Reply with quote Back to top

Location: Boca Raton, Florida
ISP: Adelphia Power Link -Cable connection (obviously)
Modem: RCA Model #: DCM 315R
Vonage adapters: Linksys WRTP54G and VTech IP 8100-2
My Issue: Setup #1 - the VTech won't work off of the router (blinking yellow light, no dial tone) but the router and everything else works fine and Setup #2 - No internet connection and no other equipment (i.e. reg. phone & fax) plugged into the router works off of the VTech, but the VTech works fine. What am I doing wrong???

I am a new Vonage customer, about 2 months now. When I first signed up the only Vonage equipment I had was the VTech IP 8100-2. I had no problems with my Vonage service. I recently purchased the Linksys WRTP54G Router so I can connect regular telephones and a fax machine. I have tried two different setup configurations which I will try to explain below (I am a layperson where computers are concerned, but I'll do my best here):

Setup #1 - Cable Modem>(blue E. cable to "internet" port)WRTP54G (I have a regular telephone line and fax connected to the router and they both work fine)>(yellow E. cable into WAN port)VTech

Setup #2 - Cable Modem>(blue E. cable into WAN)VTech>(yellow E. cable into "internet" port)WRTP54G

With both setup configurations I have the PC cable connected to one of my ports on the router. Any help would be greatly appreciated. Vonage customer service is not helpful.
Thank You!
Rachell McLeod
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Wed May 17, 2006 8:22 am    Post subject: Reply with quote Back to top

if you take out the wrtp and put things how you had it before, does the 8100 work? Vonage is particular about device provisioning and whatnot, so since you don't specify if you bought more lines or if you transferred the line from the 8100 to the wrtp...
in other words, you can't have one phone number on the 8100 and the same phone number on the wrtp.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
McLeod21
New Forum Member
New Forum Member


Joined: May 16, 2006
Posts: 3

PostPosted: Wed May 17, 2006 4:31 pm    Post subject: Reply with quote Back to top

Yes, they both work fine by themselves it is when I try connecting them to each other that I run into problems...so what you are saying is that I need to have seperate numbers (i.e. a dedicated fax number and a seperate number for telephone calls) for each device I use with Vonage? Why didn't customer service tell me that when I called them about the problem??? Well, it makes sense what you are saying and I think you are right. It seems like there is some sort of language barrier or lack of knowledge (probably due to outsourcing..?) with Vonage customer service so I have been frustrated about this situation. I really appreciate the help, thank you so much for the fast reply!! I will definately recommend your forum to all who have Vonage. Thanks again!
View user's profile Send private message
ram1220
Full Forum Member
Full Forum Member


Joined: May 08, 2006
Posts: 54

PostPosted: Wed May 17, 2006 6:16 pm    Post subject: Reply with quote Back to top

McLeod21 wrote:
Yes, they both work fine by themselves it is when I try connecting them to each other that I run into problems...so what you are saying is that I need to have seperate numbers (i.e. a dedicated fax number and a seperate number for telephone calls) for each device I use with Vonage? Why didn't customer service tell me that when I called them about the problem???



Well, it makes sense what you are saying and I think you are right. It seems like there is some sort of language barrier or lack of knowledge (probably due to outsourcing..?) with Vonage customer service so I have been frustrated about this situation. I really appreciate the help, thank you so much for the fast reply!! I will definately recommend your forum to all who have Vonage. Thanks again!



They probably didn't tell you because it wasn't listed in the script.
My very first problem with Vonage was due to the fact they assigned me a phone number that had been assigned to someone else. Do you think I could convince Abdul Patel to give me another phone number? He actually kept telling me over and over that the problem was not listed in front of him. And since I could make calls I should be happy and keep the number that was assigned to me and someone else. Needless to say I now bypass India and speak with New Jersey if I have any problems.

Bob
View user's profile Send private message
McLeod21
New Forum Member
New Forum Member


Joined: May 16, 2006
Posts: 3

PostPosted: Fri May 19, 2006 7:32 am    Post subject: Reply with quote Back to top

ROFLMAO!!!!!!!!!

Ok so it's not just me then, lol. I would like my calls to go to Jersey too...we have a choice??? PLEASE tell me how.
View user's profile Send private message
reebok
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Oct 24, 2004
Posts: 3198
Location: Lakeland, FL

PostPosted: Sat May 20, 2006 4:23 pm    Post subject: Reply with quote Back to top

you can give 888-250-1799 a shot.

_________________
John
Webmaster
www.FileFlash.com
View user's profile Send private message Visit poster's website AIM Address
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 1
Total 2


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value:
Change:   
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 1.36 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum