Phone Adaptor To Cable Modem

Posts: 12 · Vonage Forum Associate Joined: May 09, 2006 Posts: 12

I've already posted a problem with the voice quality on Vonage if I try to connect the phone adaptor to the router. Seems that nobody can answer that question. So, before I do the 14 day cancellation and get my money back, can anybody help withthis?

If I connect the phone adaptor directly into the modem, the audio qualioty is fine. Thing is, I only have one connection point on the modem so I can't leave the phone adaptor permanently connected.

Is there a way to turn the one ethernet port on the modem into 2 by way of an adaptor? If so, will this give any performance issues?

Thanks.

Posts: 46 · Full Forum Member Joined: Jun 03, 2005 Posts: 46

Which ISP are you using? Which adapter are you using?

Posts: 12 · Vonage Forum Associate Joined: May 09, 2006 Posts: 12

Standard linksys phone adaptor that was shipped when I signed up. Using Blueyonder 10mb.

Posts: 55 · Posted: Tue May 16, 2006 8:54 am Post subject:

if your using the pap2 adaptor it only has the one ethernet port on it and thats to connect it to the modem

maybe you should contact vonage and ask them to send you the RT31P2 adaptor as it has 3 ethernet ports available on it to connect your computer to.

seems to me you have the wrong adaptor for your setup

Gordy

Posts: 12 · Vonage Forum Associate Joined: May 09, 2006 Posts: 12

thanks

Posts: 76 · Vonage Forum Senior Joined: Oct 17, 2005 Posts: 76

As Gordy says, the RT31P2 adaptor is preferable to putting a switch in front of the PAP2 adapeter since this means your PC is able to steal bandwidth that Vonage needs, hence the poor audio quality. The RT31P2 uses QOS (Quality of Service) technology that means Vonage gets what it needs first and only if bandwidth is free does it go to your PC.

Posts: 12 · Vonage Forum Associate Joined: May 09, 2006 Posts: 12

Finally got through to tech support. Now that I have gotten through the quality of the service was pretty good. They are sending me one of the adpatprs that is also a router. Problem is with my Belkin Pre N router.

Posts: 55 · Posted: Thu May 18, 2006 2:04 pm Post subject:

well fingers crossed for ya Wink

Posts: 1 · New Forum Member Joined: May 19, 2006 Posts: 1

hello all am new to this ive just got this from ebay[broadband router RT31P2 not sure how to set it up ?? ive got win xp with an ethernet card and my isp is telewest [blueyonder] it has 2 phone ports on it need to no what goes where my connection is via a modem with a usb or a ethernet socket but am useing the ethernet to connect to the net
with this router do i have to use vonage or can i use this with voipcheap [www.voipcheap.com ] ?? i have a 2 mb connection plzzz help am stuck and am in to minds wether 2 sell it on

do i have to use a router from telewest ???? or is this ok
ive got a cable comeing from wall box into my motorola modem that has a usb and a ethernet socket on it i have the usb from modem to my pc not sure how or where to put my router ???????? am crackin up telewest do want to no and are givein me a 0906 1.50 per min job number

Posts: 12 · Vonage Forum Associate Joined: May 09, 2006 Posts: 12

I am not an expert but I believe the router you have bought will connect directly to the modem with your PC connecting to the modem via the router. The phone you are using for VOIP will also connect to one of the router ports. If in doubt, presumably the router came with instructions? If not, whether you are using Vonage or not, the Vonage site will have the connectivity instructions for your telephone adaptor / router.