Mexico to USA Quality

Posts: 1 · New Forum Member Joined: May 13, 2006 Posts: 1

I am sitting in Alamos, Sonora, Mexico with Telmex DSL that is currently has a download of 219 and upload of 85 and a RTP300 router. My voice quality is about as good as it gets right now and that's pretty good. During the weekday, it's lousy after about 9 am when, I'm guessing, there is congestion of some sort. Today, it's Saturday and my voice quality is pretty good. Unfortunately, I had hoped to use Vonage for business calls during the week but that appears to not be workable. Have changed settings, configuration, etc., etc., and the problem seems to persist so I'm blaming it on congestion, lines, and Telmex in general. If someone reads this and has any suggestions or comments regarding service from Mexico to USA, please let me know. Thanks.

Posts: 3198 · Posted: Sun May 14, 2006 11:26 am Post subject:

read the very top post that says read here before posting about your problems.

Posts: 1 · New Forum Member Joined: Jun 01, 2006 Posts: 1

I think this article can explain some of the problems.
Sorry, it is in spanish from magazine Information Week Mexico. It discusses some dirty practices by Telmex.

http://www.netmedia.info/informationweek/articulos.php?id_sec=12&id_art=5992

Posts: 253 · Vonage Forum Master Joined: May 23, 2006 Posts: 253

Although not a fix, the best we can do is change the voice quality setting to Normal and their packet size to .30. TelMex is intentionally de-prioritizing VoIP RTP packets and need to complain to TelMex about this and/or find another ISP. Cable or Satellite ISP's may be a good choice.

Posts: 1 · New Forum Member Joined: Jun 09, 2006 Posts: 1

Vonage should set up VPN access to their systems.

Posts: 17 · Posted: Sun Jun 11, 2006 8:44 pm Post subject:

Change the upload/download speed of your service.....try the second plan of telmex

Cuauhtemoc
Hermosillo Mexico