Hey folks, Just subscribed to the Basic 500 rate plan for the first time (in Canada) and will try this service out when the box arrives hopefully sometime next week. Now that I have signed up for this plan, I'm a little confused about what this includes. My questions:
1. Do all calls, no matter if local, long distance, or even accessing voicemail (*123) add up to include these 500 minutes? If that's the case, I've been duped as this wasn't well described. 2. Are received calls included in these 500 minutes, or are they free? 3. Are Vonage to Vonage calls free or do they also contribute to the 500 minutes? 4. Is this per second billing?
Hey folks, Just subscribed to the Basic 500 rate plan for the first time (in Canada) and will try this service out when the box arrives hopefully sometime next week. Now that I have signed up for this plan, I'm a little confused about what this includes. My questions:
1. Do all calls, no matter if local,
Local calls count toward the 500.
Quote:
long distance,
Long distance calls count toward the 500.
Quote:
or even accessing voicemail (*123)
No, those don't count.
Quote:
add up to include these 500 minutes? If that's the case, I've been duped as this wasn't well described. 2. Are received calls included in these 500 minutes, or are they free?
They don't count, they're free.
Quote:
3. Are Vonage to Vonage calls free or do they also contribute to the 500 minutes?
Thanks Gary for the quick reply. By per second billing, I meant if a call is 1:15 for example, will it be calculated as 1:15 or a full two minutes? Likewise, if a call is less that a minute, it is calculated as a full minute? Dave
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