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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
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Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

MiveAmige Posted:
The nature of a
cell phone jammer

By
mobile jammer
(jammer, cell ph...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 02, 2012 at 18:55:02

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Porting from Lingo - what can I expect?

Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability

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Message

JMiami
New Forum Member

Joined: May 07, 2006
Posts: 1

Posted: Sun May 07, 2006 10:42 am Post subject: Porting from Lingo - what can I expect?

Hi!
After 2 pretty good years with Lingo I've switched away from them to Vonage. Primary reason is that my line went down 5 days ago and I've literally spent about 6 hours on hold trying to reach customer support without any luck. Emails to support have been unanswered for 5 days. I can't put my family at risk without 911 service any longer.

So the question is, has anyone switched from Lingo? How long does it take? I read terms of service (TOS) on the Lingo site and it tells you that if you cancel your account before it's transferred you will lose the number. I've also been told since they are not FCC regulated they have no timeframe to complete the transfer. For me, I can see them milking this for a few more monthly service charges on my card. Any thoughts?

I've been on hold as long as 75 minutes without getting a phone picked up. Their TOS state the ONLY way to cancel is to call customer support - which they don't answer. Any other way to get out of this nightmare?

Thanks!
Miami

PS I realize Vonage will not be perfect but while on hold with Lingo for 52 minutes Friday night, I thought I'd test Vonage so I called them, picked a few menu options, the phone rang and someone (in India) picked up and said "Hello". At that point I glanced over to my other cellphone and saw 46 minutes on hold and still counting".

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