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vsp
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PostPosted: Fri Apr 28, 2006 5:09 pm    Post subject: Help with choosing a Vonage Phone Adapter Reply with quote Back to top

HI Friends,

I wish to buy a phone adapter for my parents which they use with the DSL connection they have. I was thinking of getting the Motorola VT1005. Is this the best choice or can you suggest anything better? They just have one Laptop which is connected directly to the the DSL modem via the Ethernet port on the PC. My understanding is that the voice clarity is better with the VT1005, if no advanced fucntions are reuqired (which is true in their case)?

Thanks in advance for any advice with this. Very Happy
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Steve48
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PostPosted: Fri Apr 28, 2006 10:17 pm    Post subject: Reply with quote Back to top

If you're going to get Vonage service for them, I'd go with the VT2442, which is free is you get it through Vonage with a sign up.

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PostPosted: Sat Apr 29, 2006 5:55 am    Post subject: Reply with quote Back to top

Thanks for you response and suggestion. Any specific reason for recommending this new model? If I get it through Vonage, I need to be subscribed for 3 months minimum to be eligible for this to be kept free.If I cancel before 3 months (i.e. if my parents are not comformatble with it), I would have to pay the charges. The VT1005 can be bought at Circuit city for free as well but then, I can at least cancel when I want.
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PostPosted: Sat Apr 29, 2006 8:14 am    Post subject: Reply with quote Back to top

sure, but then you don't get the rebates if you cancel, so you paid $80 for a useless adapter and a $40 cancellation fee (if you cancel after 30 days)
the vt2442 is also much, much newer. the mta has been around for years. there are pros and cons to this of course. it also depends on your current network.
I would go with steve's recommendation.

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booma
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PostPosted: Sat Apr 29, 2006 8:28 am    Post subject: Reply with quote Back to top

You bring up an interesting point. I just went to Circuit City's web site and they have several offerings for Voip hardware...all of which are free after mail in rebates. In fact some will yield a positive amount after rebates. Wouldn't it be wise for all Vonage (or any Voip) customers to go to Circuit City and buy one (or more) of these adapters to keep on the shelf in case of failure?

One of these offers is for a VTech 5.8 GHz phone that's free. I checked the rebate offer requirements and none require "new activation" or anything. So what am I missing? Doesn't it make sense to "buy" a free backup?

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PostPosted: Sat Apr 29, 2006 2:01 pm    Post subject: Reply with quote Back to top

vsp wrote:
Thanks for you response and suggestion. Any specific reason for recommending this new model? If I get it through Vonage, I need to be subscribed for 3 months minimum to be eligible for this to be kept free.If I cancel before 3 months (i.e. if my parents are not comformatble with it), I would have to pay the charges. The VT1005 can be bought at Circuit city for free as well but then, I can at least cancel when I want.


It's nothing specific, but the impression I get about the VT1005 from reading the traffic here is just a bit negative. Also, a single LAN port may meet the needs now, but it doesn't allow for any expansion.

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PostPosted: Sat Apr 29, 2006 5:21 pm    Post subject: Reply with quote Back to top

they all require activation. you just aren't reading in the right place.
a while back staples had the pap2 free after rebate with no activation required. I doubt that will ever happen again.

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PostPosted: Sat Apr 29, 2006 10:14 pm    Post subject: Reply with quote Back to top

Thanks for all the responses. Yeah, the VT1005 was 80$ but there are $100 in rebates, out of which $50 is for the hardware. The other $50 requires a 1st months receipt and probably 60 days activation. So, I would have paid $30 for the box if I dont keep the service for 60 days and cancel it before the trial because Vonage would not charge me anything if I cancel witing the trial period.

Now, if I try to get this from Vonage, I dont pay anything for the box but to get the hardware for free, I need to have the service for at least 3 months. So, if I cancel in the 1st month, I dont pay anything upfront but I would still have to pay for the hardware.

Is this right, or I am getting all this wrong? Is it that if I cancel withing the trial period, I dont have to pay anything to Vonage provided I return the box to them?
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PostPosted: Sat Apr 29, 2006 10:39 pm    Post subject: Reply with quote Back to top

My understanding is that if you cancel within the 30 days and return the box you owe nothing.

I'll go back and look closer at Circuit City, but I could not find anything that required activation...

I went back. For the $99 VTech IP Phone it has two rebates. One for $70 that just requires the sales receipt and UPC Barcode. The other for $30 requires the first month's service bill. So you could get $70 of a $100 unit...not bad, but not free. Besides, what's the process for changing from one adapter to another? Does that require a call to Customer Service?

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PostPosted: Mon May 01, 2006 4:15 pm    Post subject: Reply with quote Back to top

I went ahead and signed up for the VT2442 over the phone. Thanks for your advice. It was free and the CS even waived off the 30$ setup fee. Of course, the 1st month is free too Smile.So, all I had to pay was the $15 shipping and handling.

So, now I would have this adapter and my parents have the DSL connection, a notebook and a cordless phone. Is there any specific steps I need to follow to set them up with Vonage? If yes, can someone list them down for me so that I can send it to them?

Thanks
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