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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Fax - Tivo - Alarms
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discuss
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Joined: May 26, 2004
Posts: 4

PostPosted: Tue May 25, 2004 7:08 pm    Post subject: Faxing prob and Charter problem. Reply with quote Back to top

I have 2 issues -
1. When ever i use the computer and the phone at the same time thre is a LOT of disturbance. Once a page is loaded then it becomes clear.

I have the Charter 384/128 plan.
Mototola cable mordum to motorola adaptor then to the Linksys router and then to my computers.

I was diverted to talk to the cable guys and the router guys ( they made me update the software) but still have the same prob. It was all ok until 2 wks.

No the charter guy wants me to pay extra $10 to upgrade the speed. I am not sure if that will work.


2. I have Panasonic fax KX-FHD331 I am not able to recieve any fax. Please help. I am able to send it.
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Shadaxx
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Joined: Feb 28, 2004
Posts: 25

PostPosted: Tue May 25, 2004 7:44 pm    Post subject: Reply with quote Back to top

Discuss:

Check this link out. This is the manual for your fax machine.
http://service.us.panasonic.com/OPERMANPDF/KXFHD331.PDF

My suggestions:
- ECM off
- Baud rate(transmission rate) = 9600
- Should auto-lower to send/receive
- Overseas mode (if applicable) FYI:possible per call basis
- only when sending (if problems)
- Possible factory reset of the Panasonic Fax machine

Also about the bandwidth issue, I agree with Moto on this one. Depending on how much they offer you for $10, if it's a big difference then go for it. The biggest thing when it comes to faxing as well is latency. Be run a test on the line for packet loss and latetncy.

Just my opinions.

Good Luck
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garys_2k
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Joined: May 05, 2004
Posts: 183

PostPosted: Wed May 26, 2004 7:54 am    Post subject: Reply with quote Back to top

Try resetting your "Voice Quality" to medium or low. There won't be a big audible difference but there is much less demand for bandwidth, so that may help. I'm sure you'd need to have the highest, though, for faxing.

_________________
- Gary
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eroche
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Joined: May 25, 2005
Posts: 1

PostPosted: Wed May 25, 2005 6:11 pm    Post subject: PANASONIC KX-FHD331 Reply with quote Back to top

Did you get the Panasonic KX-FHD331 to work? I was able to send a fax, but today nothing. Overseas mode is on. What is "ECM" and hows does one set it?
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