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kent99999
New Forum Member


Joined: Apr 26, 2006
Posts: 3
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Hello Guys,
Great discussion forum, it has answered most of my questions without ever posting.
I am having the following problem with my home voip setup.
I use an outgoing voip line and a regular phone line incoming phone/fax line.
I have installed an AX520 2 line switch so I can answer both lines with the one phone handset.
The problem I am having is that when I am using the voip line out, the regular phone line gives and engaged signal because it is plugged into the AX520 2 line switch. This means I cannot receive incoming calls/faxes on the regular fax line.
Is there any way I can put a filter / switch / anything in between the regular line and the 2 line switch so when the voip line is busy the regular line phone calls will go to the fax/or second handset?
I have done a rough schematic of the setup here to help to illustrate the point.
http://www.optima-arch.com/voip-setup.jpg
Any help on the above would be most appreciated.
Thanks. |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4750
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Have you considered getting rid of the switch and just using a two line telephone? |
_________________ Steve Gray
Orlando, FL |
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kent99999
New Forum Member


Joined: Apr 26, 2006
Posts: 3
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thanks Steve,
i have looked at the 2 line phone however i already have the existing hardware.
is there any plugin or switch like these that i can use that would perform the funcion of a 2 line phone?
http://www.cleanphone.com/Accessories/gifts.htm
thanks for the help. |
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Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4750
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I don't think so. The problem is that the AX520 is apparently designed to answer an incoming call when the other line is busy as if the second line is also busy. Can it be programmed to simply ignore calls on the second line when line 1 is busy? If so, that would allow the fax machine to answer. If the AX520 can't be configured that way, then I think you're stuck.
Frankly, that switch sounds like a pain. My uncle would have described it as "auto-messing". |
_________________ Steve Gray
Orlando, FL |
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kent99999
New Forum Member


Joined: Apr 26, 2006
Posts: 3
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hi steve,
the switch actually has a button so you can turn the second line to be free or engaged (on/off).
thanks for the help.  |
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