Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Tomekaxali Posted:
Czy wiesz, co to
jest druk
banerowy? Jest to
rodzaj nadruku
plakatowego,
znanego
...

In The Forum:
Vonage
Topic:
Rollupy reklamowe na czas u nas
On Apr 23, 2017 at 09:03:53

xing33 Posted:
hi...
In The Forum:
Vonage UK
Topic:
hi
On Apr 22, 2017 at 12:49:38

xing33 Posted:
hello...
In The Forum:
Vonage Canada
Topic:
hello
On Apr 22, 2017 at 12:45:21

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
venusfan
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 18, 2004
Posts: 20

PostPosted: Sun Apr 23, 2006 9:16 pm    Post subject: Constant Dropped Calls Reply with quote Back to top

I've had Vonage since Nov of 2004 and up to now I always get the same problems. Whenever I'm using Vonage my calls get dropped. I hear a tick, another thick then dial tone. This has been going on since day one. I'm to the point where I don't even use the phone if I'm gonna make an important call or talk at lenght. It is so unrealiable that I use less than an 100 min a month on the phone and I have the unlimited package.

I remember calling Vonage once and ask about the problem and the tech guy said it's because of my setup. My setup is as follows:

TWC Roadrunner modem is connected to Linksys 2.4 GHZ wireless router and Vonage modem connected to Wireless router. My phone is a Vtech 2.4 GHZ

The guy at Vonage said the reason why my calls got dropped is because the wireless router and phone are using the same Frequency so I should get another wireless phone on a different frequency or use a corded phone.

This weekend I was searching my closet and I found a corded phone so I plugged it into my Vonage modem and called someone and the same thing happend. While I was talking the phone tick,tick then goes blank then dial tone comes back.

At this point I don't know what to do, I've had Vonage so long and I'm not someone who complains alot but EVERY single one of my calls get dropped. I'm being tempted to jump back to Verizon with their new $29.99 plan.

Is there something else I can do with my setup that may help.. what?
View user's profile Send private message
outrun
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 15, 2005
Posts: 114
Location: Ashland, MA

PostPosted: Sun Apr 23, 2006 9:26 pm    Post subject: Re: Constant Dropped Calls Reply with quote Back to top

I would first eliminate Vonage and any other non-essential device from the picture. Disconnect all your equipment except cable modem and PC. Hook a direct connection between the cable modem and PC and run PingPlotter. Ping the TWC Roadrunner homepage, set the interval to 2.5 seconds, and let it run unlimited.

This will monitor your line and keep historical data. If a red vertical line appears in the bottom graph many times per day/hour/whatever, then the problem is your ISP. If it runs and you never get a red vertical line, it means that there are no outages with your ISP and it's probably a Vonage issue.

Have you requested or have they offered you a new Vonage device?

-Craig

_________________
9/23/04 - 1/28/07 (Vonage): Comcast Cable (6M/384k) --> Motorola SB5120 --> Hawking HBB1 -> WRT54G v4 (Thibor15c) -> VTA-VR
1/29/07 - present (VoicePulse): Comcast Cable (6M/384k) --> Motorola SB5120 --> WRT54G v4 (Tomato 1.17) --> Linksys PAP2T-NA
View user's profile Send private message
akhilesh
New Forum Member
New Forum Member


Joined: Apr 16, 2006
Posts: 4

PostPosted: Sun Apr 23, 2006 9:30 pm    Post subject: Reply with quote Back to top

Try to change n/w set up as follows:

connect TWC Roadrunner modem to Vtech 2.4 GHZ to Linksys 2.4 GHZ wireless router
ie, MODEM-->VTECH IP-->LINKSYS WIRELESS RT-->PC
View user's profile Send private message
venusfan
Vonage Forum Associate
Vonage Forum Associate


Joined: Nov 18, 2004
Posts: 20

PostPosted: Sun Apr 23, 2006 9:53 pm    Post subject: Reply with quote Back to top

thanks.. trying to see if I can download that ping thing. I called Vonage awhile back and the guy was going over a whole bunch of stuff with me but he came to the conclusion that my phone and my wireless router were messing with each other. Since that time I just let things go because I would just use my cellphone if I wanted to make a call. I'm not joking but my service is so unreliable that I go days without using the phone. I probably will try another Voip service and see if I'm getting the same problem.

Since I got Vonage I've only had the one modem they sent me and it's been giving me the same problems. EVERY SINGLE call I'm on gets dropped.
View user's profile Send private message
outrun
Vonage Forum Senior
Vonage Forum Senior


Joined: Mar 15, 2005
Posts: 114
Location: Ashland, MA

PostPosted: Mon Apr 24, 2006 9:43 am    Post subject: Reply with quote Back to top

venusfan wrote:
thanks.. trying to see if I can download that ping thing. I called Vonage awhile back and the guy was going over a whole bunch of stuff with me but he came to the conclusion that my phone and my wireless router were messing with each other. Since that time I just let things go because I would just use my cellphone if I wanted to make a call. I'm not joking but my service is so unreliable that I go days without using the phone. I probably will try another Voip service and see if I'm getting the same problem.

Since I got Vonage I've only had the one modem they sent me and it's been giving me the same problems. EVERY SINGLE call I'm on gets dropped.


If this has been happening since day 1, you're a good candidate for a new Vonage router. I'm on my 3rd (VT1000 -> RTP31P2 -> RTP300). The VT1000 kept dropping sync and the RT31P2 had an awful hiss in the background. The RTP300 has been pretty good.

-Craig

_________________
9/23/04 - 1/28/07 (Vonage): Comcast Cable (6M/384k) --> Motorola SB5120 --> Hawking HBB1 -> WRT54G v4 (Thibor15c) -> VTA-VR
1/29/07 - present (VoicePulse): Comcast Cable (6M/384k) --> Motorola SB5120 --> WRT54G v4 (Tomato 1.17) --> Linksys PAP2T-NA
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New nellieao4
New Today 5
Yesterday 4
Total 100336

Who Is On Site
Visitors 82
Members 0
Total 82


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.41
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 2.27 Seconds and 330 Pages In The Last 60 Seconds
The Vonage VoIP Forum