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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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dtrose
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Joined: May 21, 2004
Posts: 5
Location: Dallas, TX

PostPosted: Fri May 21, 2004 9:52 am    Post subject: LNP - Routing Tables Reply with quote Back to top

Just received notification yesterady that my Port was complete. However when calling the ported number from different networks (Verizon - Landline), SBC (Same CO as the old ported #), Cingular Wirless, SprintPCS, I'm getting differnt results. These range from Fast busies, to carrier specific recordings and the only calls that are getting through are T-Mobile and Vonage to Vonage Calls.

Tech support is indicating that it can take up to 24 hours (which will conclude today at 12noon CDT) for teh routing tables to be updated. Have any of you had similar experinces as now my calls are going no where.

Dean
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jesseeu
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Joined: May 05, 2004
Posts: 16

PostPosted: Fri May 21, 2004 4:43 pm    Post subject: Reply with quote Back to top

I just had my number transferred yesterday. I too am getting mixed results. When I call my number from my cell phone it goes to my Vonage phone. When I call it from work it just rings and rings. I think it's still ringing on my Bellsouth line when I call from work because I can still make calls from it. I am going to give it another day before calling Vonage about it.
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dtrose
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Joined: May 21, 2004
Posts: 5
Location: Dallas, TX

PostPosted: Fri May 21, 2004 5:55 pm    Post subject: Reply with quote Back to top

Well they finally got it working and it this was their response:

"Our engineers found the cause of the problem with our underlying
carrier and all calls should be coming through normally now."

This had to be escalated to Tier III technical support for the above result to occur. I've now wired for whole house wiring and everything is working great.
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jkirkell
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Joined: Mar 17, 2004
Posts: 5

PostPosted: Fri May 21, 2004 6:56 pm    Post subject: Reply with quote Back to top

Just my quick 2 cents. I experience this same thing roughly once per 5-6 weeks, and has happene d4 times already. It is always the same. The number is no longer in service blah blah. Basically, my old carrier resets whatever routing table record I have for my number. It takes a call to Vonage and about an extra day to get the table record reset.
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