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SeaHag
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PostPosted: Thu Apr 20, 2006 11:11 pm    Post subject: Can't listen to Web Voicemail Messages over phone receiver.. Reply with quote Back to top

Finally able to get the Greeting installed, but now I can't access my voicemail box to listen to my messages that are there. I can play them using Media Player on the computer, but also need to play and listen to them over the regular phone. I must not have it setup right. Can anyone clear this up for me? Urgent!

Many thanks! Embarassed
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PostPosted: Thu Apr 20, 2006 11:20 pm    Post subject: Reply with quote Back to top

What happens when you dial *123 ?
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SeaHag
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PostPosted: Thu Apr 20, 2006 11:44 pm    Post subject: Can't access New or Save Mailbox to 'play'... Reply with quote Back to top

The Mail Box Greeting is setup and I had a new message there. Had a friend call from another phone & left a message. I was finally able to use W-Media Player to hear it, but NOT the phone. Is my setup somehow incomplete? Many Thanks! I just can't seem to figure it out and I have the VoiceMail 'card' with the instructions,
but...I don't want to redo the Main Greeting at this point again. Just would like to retrieve or replay messages.
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PostPosted: Thu Apr 20, 2006 11:53 pm    Post subject: What happens when you dial *123 ? Reply with quote Back to top

What happens when you dial *123 ?
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SeaHag
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PostPosted: Thu Apr 20, 2006 11:58 pm    Post subject: It asks for a password, then goes to Main Menu... Reply with quote Back to top

For SETUP Options after that, but doesn't give me any Option to Listen to Messages, etc.
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blakadher
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PostPosted: Fri Apr 21, 2006 12:16 am    Post subject: Reply with quote Back to top

So when you dial *123 it just keeps giving you setup options? Try dialing *123 and when the auto attendant picks up press 11 and see what happens.

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SeaHag
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PostPosted: Fri Apr 21, 2006 12:34 am    Post subject: Thanks very much...I finally got to hear the message. Reply with quote Back to top

I will let you know how it goes again. I did have to key in my mailbox number again though, first; and then I did the entered 1, 1. Appreciate it. Do I have the wrong phone number dialing out in the first place or is this the normal procedure you mentioned on post?

Thanks again & will check back later.
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