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tango_tams
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Joined: Apr 19, 2006
Posts: 3

PostPosted: Thu Apr 20, 2006 1:04 pm    Post subject: RTP300 power supply adapter failed during primary setup Reply with quote Back to top

I am trying to configure RTP300 in india(hyderabad).

Using reliance broadband connection with 128KBPS unlimited, got a static IP.

I connected the devices as mentioned in the Installation and Troubleshooting guide.

powered off PC(laptop DELL Inspiron 2200)
connected the broadband cable to INTERNETport,
Connected Ethernet Network Cable to port 1 and the other end to PC,
Connected the power adapter to the routers power port

the laptop power adapter and router power adapter both were connected to SPIKE GUARD, as soon as I switched on the spike gaurd the lights flashed on the RTP300 router for10 secs and later the router power adapter started stinking with burning smell and the spike gaurd fuse had gone bad.

My brother sent it from US and now i need to know if i need to get any other adapter with same input\output statics or do I need to get a adapter that can work the RTP300 in INDIA.

I know I will not be able to get a replacement as I blasted. I am ready buy a new one (from VONAGE\LINKSYS\any vendor)....

suggest me some good vendor and the input\output statcis I should go for to use it in INDIA.


Thanks & Regards

Tango.....
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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu Apr 20, 2006 2:13 pm    Post subject: Reply with quote Back to top

You can use any 12V adapter that is capable of 1A or more of 12V output. I think it should be pin (center) POSITIVE, ring (outside) NEGATIVE. At least that's what it is on the WRTP54G, which is the same router with wireless.

You should also be able to take the fried adapter into any electronics store and get a replacement 12V power supply, just have the tech there check the plug size, polarity, voltage, and amperage capacity.

Was this 110 or 220 power? The power adapters supplied with the RTP300 and WRTP54G are, unfortunately, NOT voltage auto-sensing.

Hopefully, the burnout did not continue into the RTP300.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Thu Apr 20, 2006 2:52 pm    Post subject: Reply with quote Back to top

Most parts of India run on 230vAC, 50Hz.... so you sent the power adapter twice as much power as it was designed to run on... hopefully you've not blown out the RTP300, but I would be a bit worried about it.

_________________
ISP: Varies depending where I'm at.
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Total calls since Jul 24, 2005: 4,794 calls
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tango_tams
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Joined: Apr 19, 2006
Posts: 3

PostPosted: Thu Apr 20, 2006 10:41 pm    Post subject: Reply with quote Back to top

Thanks Nate and VonageTPA for your immediate responses, I don't think the Blownout continued to the RTP300 as the RTP300 doesn't stink burnt as the POWER ADAPTER does. however I am taking them to the store to get a new adapter and get the RTP300 tested....

Will let you know the results.....anymore suggestions will be much appreciated......

Thanks

Tango
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tango_tams
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PostPosted: Sat Apr 22, 2006 11:39 pm    Post subject: Reply with quote Back to top

Thanks to the forum and the members natehoy and TPA......issue is resolved...this post can be closed.....

Info to hyd folks : all types of converters adapters can be purchased at CTC......

I got a new adapter for Rs 200/-.....
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MarleyX
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Joined: Feb 10, 2005
Posts: 82
Location: Fort Myers, FL

PostPosted: Sun Apr 23, 2006 6:04 pm    Post subject: Reply with quote Back to top

You could of also got a pap2. I have used it in Japan several times. The power supply that it comes with supports a range from 100 - 240 volts and both 50 and 60hz. All you have to do is pull out the prongs which are removable. Then your left with two contacts flat on the underside of the adapter. Then buy an extension cord from Japan and cut off the female end. Then solder the two wires to the adapter. After you do that take some electric tape and wrap it around the exposed wires. The Fold the cable you attached over the tape and retape it. They are supposed to have tabs for these adapter to use in other countries. But I think they are a rip off.

BTW, if you don't know what you are doing and do this anyways your on your own.


Good luck
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VonageTPA
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Joined: Jul 11, 2005
Posts: 1715
Location: Florida (usually)

PostPosted: Mon Apr 24, 2006 7:21 am    Post subject: Reply with quote Back to top

An easier solution with the PAP2 would be to just buy an adapter, so that the US prongs will plug into the local receptacles... No hacking, cutting, soldering, nor fire/shock hazards involved.

_________________
ISP: Varies depending where I'm at.
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Total Minutes since Jul 24, 2005: 25,552 minutes
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