Joined: Jan 07, 2006 Posts: 46
Location: Tyler, Texas
Posted:
Wed Apr 19, 2006 1:48 pm Post subject: Put on "hold" trying to email Customer Support LO
Wow, this has never happened to me in my entire life. I thought I would give CS a break and send an email support request so they could respond at their leisure. After going through the drop down lists and selecting the proper area to direct my question, I got a message that said due to a high volume of email support questions, they could not accept my email at this time.
It's either laugh or cry when you try and get support from Vonage. I'm tired of crying. LOL, LOL, LOL.............
due to a high volume of email support questions, they could not accept my email at this time.
That is a classic.
Well, I guess it's off to the phone for a session with Mujibar, huh?
_________________ Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04) My Vonage Self-Help Guides: http://vonage.nmhoy.net
wimberle Full Forum Member
Joined: Jan 07, 2006 Posts: 46
Location: Tyler, Texas
Actually, I can sing the praises of this fourm. I was needing to find out about my rebate. I found another post here that mentioned the www.web-rebates.com/vonage link. So, I went there and found out my rebate is approved and the check is pending. It will be interesting to know how long it will pend. LOL. But at least it was not lost and there is still hope.
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