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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » LNP – Local Number Portability
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shall
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Joined: Apr 12, 2006
Posts: 3

PostPosted: Wed Apr 12, 2006 4:48 pm    Post subject: Phone number portability Reply with quote Back to top

I have been getting Vonage and Sprint to transfer my phone number since February! Vonage says they are waiting on Sprint. Sprint says Vonage hasn't completed the proper paperwork. I'm left in the middle paying for TWO phone services.

I have filed complaints with the FCC and Florida Public Service Commission without a resolution. Has anyone had any luck on getting a phone number transfered?
What else must I do!!!!!!!!!!!!!!!!!!! Sad Sad Sad Sad
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rob321
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Joined: Mar 26, 2006
Posts: 8

PostPosted: Thu Apr 13, 2006 11:36 am    Post subject: Reply with quote Back to top

Im having the same problem trying to port from callvantage to Vonage and they are telling me the same thing.
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shall
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Joined: Apr 12, 2006
Posts: 3

PostPosted: Thu Apr 13, 2006 5:19 pm    Post subject: More Info Reply with quote Back to top

Well, I have been talking to some friendly people at Vonage and Sprint. However, I am no closer to a resolution.

Sprint pulled my number back, so I can no longer receive calls on my Vonage line.
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rjbovitz
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Joined: Apr 02, 2006
Posts: 25
Location: Michigan

PostPosted: Fri Apr 14, 2006 7:17 pm    Post subject: Reply with quote Back to top

Try this one out.

Finally after a month I find out my number was ported after my old phone stopped receiving calls sporadically.

Called old phone company and they gave me the news and who it was sent to. Call Vonage and they have no idea who this other company is.

Call the other company and they yes we have your number and we are waiting on Vonage for the OK to finish transfer..

Call Vonage again. They say the other guy dropped the ball and they will re-request the finalization and it will take several more days.

All in all I will not be able to receive any incoming calls on my old number for a total of at least 7 days.

I am running a small business out of my home and will loose several hundred dollars over this period. Does anyone care NO. At this point they got me and I am out of luck.

I worked for a company who Brought in T1 lines and setup Voice/Data for companies. It took about three weeks for the total thing and could have any phone numbers moved around in hours. So why days here.

UPDATE AUG 10TH
Vonage has finally released my number to SunRocket. Now comes the fun of trying to cancel my Vonage account.

The horror continues http://www.phazerelectronix.com/voipblog.html

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The horror continues http://www.phazerelectronix.com/voipblog.html
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