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mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
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On Oct 24, 2017 at 22:29:48

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In The Forum:
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Topic:
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On Jun 24, 2017 at 09:15:34

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In The Forum:
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On Apr 27, 2017 at 18:52:02

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In The Forum:
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Topic:
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On Apr 27, 2017 at 10:42:50

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In The Forum:
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On Feb 23, 2017 at 18:33:52

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On Feb 16, 2017 at 03:16:51

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In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21


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dynastar
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Joined: Dec 04, 2003
Posts: 61

PostPosted: Sun May 16, 2004 6:35 pm    Post subject: Advertising w/ call waiting when you put your caller on HOLD Reply with quote Back to top

So my wife is the big phone talker in our house.

She had a few people say that when they were on hold (when she had invoked call waiting) that they heard voices...

We initially thought that maybe the people on hold could hear the other caller? But no, it's even worse.

Apparently, (and I need to verify it tomorrow from work...) when you put someone on hold via call waiting, the person holding is exposed to advertising?!!!

Again I have not verified it, but based on a few people that have told us this, it seems like what's happening.

SHAME ON YOU Vonage.
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PaulaBerge
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Joined: Mar 29, 2004
Posts: 64
Location: Woodbury, Minnesota

PostPosted: Sun May 16, 2004 10:54 pm    Post subject: Reply with quote Back to top

I just tried it by calling a cell phone, then putting that call on hold and calling another cell phone (pretend 3-way call without connecting the two). Then I also called in with a cell phone while the Vonage line was connected with a cell phone. Didn't happen here, only silence.
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garys_2k
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Joined: May 05, 2004
Posts: 183

PostPosted: Mon May 17, 2004 8:55 am    Post subject: Reply with quote Back to top

This will be a BIG deal if that wasn't a fluke. I hope they aren't trying out what might seem to them to be a good idea, 'cause it is NOT. Let us know what you find out.

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xianman
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Joined: Dec 29, 2003
Posts: 12
Location: Chapel Hill, NC

PostPosted: Mon May 17, 2004 12:38 pm    Post subject: Reply with quote Back to top

What's the big deal? (so long as it's not the Vonage hold music when you call tech support!) I could not care less if my "on hold" callers have to listen to Vonage ads.

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dynastar
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PostPosted: Mon May 17, 2004 12:41 pm    Post subject: Reply with quote Back to top

You should have the option to turn it on/off.

I think it's a deceptive and scummy thing to do. I think of it as a type of spyware almost.

(Still need to verify that it's happening)
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garys_2k
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Joined: May 05, 2004
Posts: 183

PostPosted: Mon May 17, 2004 1:00 pm    Post subject: Reply with quote Back to top

xianman wrote:
What's the big deal? (so long as it's not the Vonage hold music when you call tech support!) I could not care less if my "on hold" callers have to listen to Vonage ads.

I disagree. If Vonage wants to pump ads to people on MY phone line, I expect to be compensated for it. No WAY would I want my friends to have to hear commercial noise when they're on hold, sorry.

But I'm the kind of guy who always removes the car dealer's advertising license plate frame or other "embellishment" when I get a new car. MY car, MY phone, I decide. And I decide NO ads.

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plyons
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Joined: Mar 06, 2004
Posts: 110

PostPosted: Mon May 17, 2004 2:22 pm    Post subject: Reply with quote Back to top

dynastar wrote:
You should have the option to turn it on/off.

I think it's a deceptive and scummy thing to do. I think of it as a type of spyware almost.

(Still need to verify that it's happening)



Ummm... don't you think you should have verified it first!??!?! Before you write that something "IS", as opposed to "WOULD BE"...

My god.. people can't wait to jump all over something. Where's a mod to lock this thread until we know what's going on?!?! I don't have it. And I really doubt Vonage would do that without telling us.
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dynastar
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PostPosted: Mon May 17, 2004 3:21 pm    Post subject: Reply with quote Back to top

Look, I've had 2 people tell me they heard advertisements. Maybe it's picking up the radio or something.... I don't know. I'll try to reproduce it tonight and see what happens....


relax plyons.
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PaulaBerge
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Joined: Mar 29, 2004
Posts: 64
Location: Woodbury, Minnesota

PostPosted: Mon May 17, 2004 3:30 pm    Post subject: Reply with quote Back to top

dynastar wrote:
Look, I've had 2 people tell me they heard advertisements. Maybe it's picking up the radio or something.... I don't know. I'll try to reproduce it tonight and see what happens....


2.4 GHz wireless transmission is probably the culprit, not Vonage. There's a lot of traffic of all types in that band.
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strange_69
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Joined: Mar 07, 2004
Posts: 188

PostPosted: Mon May 17, 2004 6:51 pm    Post subject: Reply with quote Back to top

Here comes the tinfoil hats!!!
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