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For wipe call
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Trafford Posted:
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Hello, It's
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Av8rix Posted:
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Im trying to add
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NateHoy
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PostPosted: Thu May 04, 2006 10:13 am    Post subject: Reply with quote Back to top

Someone else posted a link to this guy's site, and I found a hardware solution that might help with excessive volume:

http://www.sandman.com/loop.html#Attenuators

You'll probably have to guess at a db for attenuation, unless someone here knows the default and the preferred setting and can make some guesses as to which attenuator is best.

Obviously, the preferred solution is to get the volume turned down on the Vonage device. But if it keeps resetting itself, calling CS can probably be annoying.

This is a permanent, hardware-based solution for $20. I haven't tried it on my line, since my volume on my WRTP54G has thankfully remained acceptable since it was changed months ago. But if you have to call CS all the time to get your volume changed, a $20 one-time fix may be worth it - depends on what your time is worth to you.

Disclaimer: I haven't tried this device, and I haven't done business with this guy. So, Caveat Emptor. But for under $20, it's not like you're risking a huge amount of cash. Wink

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
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booma
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Joined: Apr 23, 2006
Posts: 171
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PostPosted: Thu May 04, 2006 11:32 am    Post subject: Reply with quote Back to top

I don't think this will solve my problem. My issue isn't just that the audio is loud, but it's also distorted -- digitally clipped if you know what I mean. I suspect that putting an attenuator on the output will only lower the volume of a bad signal.

I just don't know why this can't be set by the end user, and why it appears to get set back to some default value from time to time. It would appear that when Vonage updates firmware or other settings in the routers, they are overwriting the RX Gain and RX Gain Analog settings...

I have been on the phones three times with CS to resolve my issue and so far they haven't -- even after I've explained exactly what I need them to do...

I will give it one more try this evening.

-Bill

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NateHoy
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Joined: Nov 01, 2005
Posts: 2257
Location: New England

PostPosted: Thu May 04, 2006 12:32 pm    Post subject: Reply with quote Back to top

It depends on what is doing the clipping and distortion. It's quite possible that if it is "ear splittingly loud" that the teeny little handset speaker is simply overloading and distorting.

It's not a perfect solution, maybe not even a good one, but it's an option.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
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booma
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PostPosted: Thu May 04, 2006 7:07 pm    Post subject: Reply with quote Back to top

Nate,

You make a great point. I may go ahead and spend the $20 to see if I can fix the problem. I'm going to try the -3db one to start. That will cut the power in half and to me it seems I have to do at least that.

Will report back when I get the device.

-Bill

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chrisw
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PostPosted: Sat May 06, 2006 10:55 pm    Post subject: Reply with quote Back to top

Its only loud and distorted for me when I get calls/make calls with GSM cell phones (Cingular, T-Mobile, Rogers, Orange UK, etc.) It works just fine when I talk to people on CDMA (Verizon, Sprint, Telus, Bell..) The voice mail is a little loud but it isn't disorted/clipping. Is this the case for everyone else, or is it just me?
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booma
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Location: Andover, MA, USA, Earth

PostPosted: Sun May 07, 2006 5:24 am    Post subject: Reply with quote Back to top

I did notice that some cell phone calls were the worst, but can't say it's GSM vs. CDMA. After my call to Customer Service (and I use the term loosely) it has been better -- very usable all around, but I've heard these settings mysteriously disappear after time. I suspect that during some download of new firmware/settings from Vonage in the background the settings get restored to some factory default.

I hope that is not the case.

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Last edited by booma on Mon May 08, 2006 5:33 am; edited 1 time in total
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chrisw
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PostPosted: Mon May 08, 2006 3:17 am    Post subject: Reply with quote Back to top

Well I just noticed that everyone I talked to on a landline usually asks me to repeat myself.. so I guess its an overall problem with the VT2442. Its getting really annoying.. I'm tempted to buy a different adapter for $50.
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booma
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PostPosted: Mon May 08, 2006 5:36 am    Post subject: Reply with quote Back to top

How hard or easy is it to switch adapters? I assume Vonage needs to know the MAC address. Does that mean a call to Customer Service? Rolling Eyes Do some adapters allow MAC address cloning?

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NateHoy
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PostPosted: Mon May 08, 2006 7:39 am    Post subject: Reply with quote Back to top

chrisw wrote:
Well I just noticed that everyone I talked to on a landline usually asks me to repeat myself.. so I guess its an overall problem with the VT2442. Its getting really annoying.. I'm tempted to buy a different adapter for $50.


If people are asking you to repeat yourself, it could also be bandwidth. "Upstream" (you to the Internet) bandwidth is usually a lot lower on most consumer ISP connections than "downstream" bandwidth.

Just to be sure, start a new thread with your results from a bandwidth test and www.testyourvoip.com

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
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chrisw
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PostPosted: Tue May 09, 2006 1:33 am    Post subject: Reply with quote Back to top

It sure isn't my connection thats the problem. I check it every day. I really hope Vonage could do something about this adapter.

If you switch adapters you would have to call customer service and last time I switched (this was last year) It took 24 hours for them to update the MAC address.
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