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mikebrown Posted:
Hello
there, Please
check out -
http://www.vonage-
forum.com/home-wir
ing-installation-g
uide.html
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
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In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
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recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21


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sujalajmer
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Joined: Apr 08, 2006
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PostPosted: Sat Apr 08, 2006 2:19 pm    Post subject: PAP2 Reply with quote Back to top

Since I lost my Vonage Adaptor given by Vonage when I first signed up, I bought a PAP2 from a retail store. Now Vonage tells me that they do not recognize this adaptor and that I have to get a Vonage Compatible adaptor!
If MAC address is the only way to identify a device, why is there a problem? Any thoughts?

TIA
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mharvey
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Joined: Dec 24, 2005
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Location: Northern VA

PostPosted: Sat Apr 08, 2006 2:33 pm    Post subject: Reply with quote Back to top

This seems to be an onging problem with Vonage. See:
http://www.vonage-forum.com/ftopic11924.html

I would call them again and insist that you have a new/unused Vonage adapter and that they need to correct the problem on their end. If that does not work then take the adapter back to where you bought it and return it. Tell them that Vonage told you that it was no good. If Vonage will not get this problem fixed, maybe the retailers will get fed up with all of the Vonage returns and apply some pressure from that end.

_________________
Cox Cable Highspeed Internet (5Mb/s down / 2Mb/s up) --> Toshiba PCX2200 --> WRT54GS V4 (Thibor 14) --> PAP2 --> Uniden CLX475 5.8GHz (7 handsets)
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Steve48
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PostPosted: Sat Apr 08, 2006 4:07 pm    Post subject: Reply with quote Back to top

I don't disagree with any of that- fighting the good fight is always in order. However, if you don't have time for it, take the adapter back and try to find one specifically marked as being for Vonage. Even then you might have a problem, but the probability is less.

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Steve Gray
Orlando, FL
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mharvey
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Joined: Dec 24, 2005
Posts: 135
Location: Northern VA

PostPosted: Sat Apr 08, 2006 8:33 pm    Post subject: Reply with quote Back to top

Yes, if the PAP2 that you bought is not a Vonage branded PAP2 then there in NO CHANCE that you are going to get Vonage to activate it. If this is the case... take it back and get a Vonage branded PAP2.

If the one that you have is a Vonage PAP2 (I assumed that when I first replied) then they should activate it. If they do not and you have no luck convinving them to... then take it back and get another one.

There have been reports of people buying routers and phone adapters that are Vonage branded that Vonage does not recognize by the MAC address. There have been serveral theories as to why this happens... but it should not matter. They should activate it. If you do return the PAP2 and get another one that Vonage still does not recognize then you may have to take it back and get one from another retailer... they may have a lot that is not in the MAC database at Vonage.

Good Luck!

_________________
Cox Cable Highspeed Internet (5Mb/s down / 2Mb/s up) --> Toshiba PCX2200 --> WRT54GS V4 (Thibor 14) --> PAP2 --> Uniden CLX475 5.8GHz (7 handsets)
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